Senior HR Consultant - Primary Health Care Corporation (PHCC) - Doha, Qatar
(2022-08 - 2025-05)
Workforce: 6,800 | 36 Healthcare Centers
- Partnered with senior leadership to design and implement corporate HR and Administration strategy aligned with organizational goals.
- Led performance evaluation systems, Calibration meetings, handling bias issues, KPI frameworks, and competency-based assessments.
- Implemented workforce planning, talent reviews, and succession planning for leadership positions.
- Administratively enhanced employee relations, grievance handling & disciplinary processes.
- Managed end-to-end recruitment for medical, technical & administrative positions.
- Conducted HR analytics, developed dashboards, and delivered data-driven recommendations.
- Ensured compliance with healthcare regulations, labor laws, and organizational policies.
- Led employee relations, conflict resolution, grievance handling, and disciplinary procedures.
- Drove employee training programs, leadership development, and capability building.
- Supported HR technology upgrades and enhancements in HRIS / ERP systems.
HR Manager (Group - HR & Administration) - Darwish Group - Doha, Qatar
(2014-10 - 2022-08)
Workforce: 2,400 | 27 Companies. A diversified conglomerate comprising 27 companies across Hospitality, Communication, Network & Security, Oil & Gas, Manufacturing (Timber, Gypsum, Marble, Aluminum), Sales & Trading, Contracting (Civil & MEP), Elevators, Warehousing, Automobiles, Logistics, Audit, Finance and other sectors. Associated with 150+ global brands and strengthened with a workforce of 2,400 employees.
- Headed and managed the entire HR & Administration lifecycle, including manpower planning, talent acquisition, onboarding, development, performance management, and exit processes across 27 business verticals.
- Led Administration & Facility Management, including accommodation, transportation, workplace safety, office administration, and support services across group companies.
- Formulated and executed HR strategies, workforce planning, HR budgeting, forecasting, and organizational change initiatives aligned with business objectives.
- Developed, updated, and enforced HR policies, administrative procedures, code of conduct, SOPs, and compliance frameworks, ensuring smooth and standardized HR operations.
- Directed Talent Acquisition & Recruitment for specialized roles in engineering, hospitality, marine, O&G, trading, logistics, retail, and manufacturing domains.
- Managed Training & Development, skill enhancement programs, leadership workshops, and competency-building initiatives across the group.
- Led Performance Management Systems including KPIs, appraisals, evaluation cycles, and performance improvement plans.
- Drove Employee Engagement, internal communication programs, welfare initiatives, and workplace culture enhancement.
- Handled complex Employee Relations, grievance handling, conflict resolution, counseling, and disciplinary actions ensuring fairness and policy adherence.
- Initiated and supervised CSR & Social Work programs, ensuring timely execution of community development, welfare, cultural, industrial, health, and environmental activities.
- Managed Payroll, Compensation & Benefits, salary structures, overtime controls, insurance, incentives, and benefits administration.
- Oversaw full Immigration & Government Services including visas, medicals, QID processing, renewals, and documentation for expatriate staff.
- Ensured strong Industrial & Government Relations, labor law compliance, regulatory adherence, company audits, and legal compliance across multi-sector operations.
HR & Administration Manager - LBS Multispecialty Hospital - Bhopal, India
(2012-07 - 2014-10)
- Managed the complete HR lifecycle for both medical and non-medical staff, including manpower planning, recruitment, onboarding, performance evaluation, and exit formalities.
- Designed, updated, and enforced HR policies, administrative procedures, code of conduct, and compliance frameworks to ensure smooth hospital administration.
- Developed and implemented workforce planning, HR budgeting, forecasting, and manpower utilization strategies aligned with hospital operational needs.
- Led Talent Acquisition, ensuring timely recruitment of doctors, nurses, paramedical staff, and administrative personnel.
- Managed Training & Development, including clinical training coordination, soft-skills programs, mandatory compliance training, and induction programs.
- Administered the Performance Management & Appraisal process, KPIs, evaluation cycles, and feedback mechanisms for medical and non-medical teams.
- Drove Employee Engagement, staff welfare initiatives, communication forums, and retention programs.
- Handled Employee Relations, conflict resolution, grievance management, and disciplinary procedures in compliance with hospital policies.
- Organized and supervised social welfare activities, medical camps, community outreach programs, and CSR initiatives.
- Oversaw Payroll, Compensation & Benefits, overtime management, allowances, incentives, insurance, and shift-based remuneration.
- Ensured adherence to labor laws, hospital compliance standards, and statutory requirements, maintaining strong relations with government departments.
- Managed Facilities & Support Services, including staff accommodation, security, housekeeping, transportation, and workplace administration.
Area HR Head - Eureka Forbes Ltd. - Indore/Bhopal, India
(2010-05 - 2012-06)
Workforce: 680 | Multi-State HR Role
- Managed HR operations across 3 states for sales & service teams.
- Supported branch administration, disciplinary compliances, office facilities, and field staff logistics coordination.
- Led recruitment, onboarding, HR operations, payroll processing & HR analytics.
- Managed statutory compliance: PF, ESIC, KYC, claims, F&F, overtime, leave, shift rosters.
- Government liaison and compliance with statutory protocols
HR Officer –Administration & Payroll - Raj Group of Companies - Bhopal, India
(2009-05 - 2010-04)
- Managed HR and Administration systems for branches in several locations, Employee relations, disciplinary compliance, payroll, attendance, taxation & MIS reporting.
- Managed office administration, vendor coordination, and employee services.
- Staff Accommodation & Transport Management, Vendor & Contract Management, Office & Workplace Administration, Security, Housekeeping & Safety Oversight, Travel & Logistics Coordination, Asset & Inventory Management, Safety & Regulatory Compliance
- Ensured statutory compliance and coordinated with finance for audits & reporting.
Executive – HR - Infosys BPO Ltd. - Pune, India
(2007-10 - 2009-04)
- Supported mass hiring, induction programs & training coordination.
- Managed MIS, performance appraisal support & onboarding.
- Assisted HR operations and employee lifecycle processes.
HR Executive – Recruitments & Consulting - AAA HR Solutions - Bhopal, India
(2006-01 - 2007-08)
- Managed recruitment, manpower supply, client onboarding & outsourcing operations
- Coordinated client requirements, sourcing strategies, and candidate onboarding.
- Maintained recruitment MIS and documentation.
- Supported office administration and client service coordination.
