Imran Pasha
Experienced Store Manager with 2+ years of expertise in e-commerce and retail operations
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About
Experienced Store Manager with 2+ years of expertise in e-commerce and retail operations, including inventory management, team supervision, order fulfillment, and customer service. Skilled in handling daily store operations, maintaining stock accuracy, reducing operational errors, and ensuring smooth workflow in fast-paced environments. Strong leadership, communication, and problem-solving abilities with a proven track record of improving team productivity and achieving operational targets.
Experience
Team Leader - Blink Commerce Pvt. Ltd. (Blinkit)
(2024-09 - 2025-11)
- Led and supervised teams of pickers, packers, riders, and captains to ensure efficient daily operations.
- Conducted daily team huddles, performance monitoring, and operational briefings to improve productivity and accuracy.
- Ensured timely order picking, packing, and dispatch while minimizing missing and wrong item issues.
- Trained and mentored new team members on operational procedures, quality standards, and workflow processes.
- Managed workforce coordination, unplanned leave handling, and task allocation to maintain smooth operational flow.
- Contributed to achieving daily operational goals through effective leadership, communication, and problem-solving skills.
Assistant Store Manager (ASM) - Blink Commerce Pvt Ltd (Blinkit)
(2025-11 - 2025-11)
Managed end-to-end store operations, ensuring smooth workflow and operational efficiency in a fast-paced e-commerce environment.
- Supervised inventory management activities including stock audits, FIFO compliance, GRN verification, and stock reconciliation.
- Coordinated manpower planning, shift scheduling, and attendance management to maintain uninterrupted operations.
- Monitored daily KPIs, order fulfillment performance, and dispatch timelines to achieve operational targets.
- Collaborated with cross-functional teams to resolve operational challenges and improve customer satisfaction.
- Maintained high standards of store discipline, safety, and process compliance.
Education
Bachelor - Economic and History - University Of Mysore