Indra Choudhary

Detail-oriented Senior Travel Consultant with 4+ years of hands-on experience in GDS operations, airline ticketing, fare management, and corporate travel. Skilled in managing end-to-end travel bookings across Sabre and Apollo with a strong command over airline fare structures, credit transactions, and ticket reissuance.

Senior Associate - Operations at WNS Global Services (2025-07 – 2026-04)

• Promoted sales and customer services, efficiently handling a variety of travel-related products, including flights, hotel reservations, and car rentals in line with company policies.
• Optimized the recovery of unused tickets by executing name changes and reissuances at the best available fares, minimizing financial loss while adhering to airline guidelines.
• Regularly audited queues for accuracy and compliance with industry standards, maintaining a 99% error-free rate.
• Processed and managed bookings for corporate clients using GDS, ensuring the highest level of accuracy and customer satisfaction.
• Managed schedule changes, cancellations, and waivers, adhering to all company policies and regulatory requirements.
• Collaborated with team members to ensure smooth and timely operations, providing training and mentorship to new hires to enhance team performance and productivity.
• Monitored and followed up on client bookings, ensuring timely payments and completion of necessary travel arrangements

Travel Consultant at BCD Travel India Private Limited (2022-04 – 2025-07)

• Hotel and car reservations for clients based on individual preferences, schedules and budgets.
• Helping clients achieve the lowest fares and minimize the risk of penalties.
• Reviewed teamwork and itineraries to verify compliance with travel regulations and internal policies.
• Maintained updated knowledge of airline regulatory requirements and industry standards for client support.
• Audited POS reports to verify accurate service fee application on PNRs and prevent revenue leakage.

Bachelor of Commerce (B. Com) in Finance – Bangalore University (2017 – 2020)

Diploma in Aviation in Travel Management | Hospitality | Aviation (2020 – 2021)

Higher Secondary (12th) in Commerce – Dept. of Pre-University Education (2015 – 2017)

Secondary School Leaving Certificate (10th) – Karnataka Secondary Education Examination Board (2015)