Isha Verma

Customer-focused Travel & Tourism graduate with professional training in Aviation, Hospitality, and Customer Service. Skilled in passenger assistance, communication, itinerary planning, and delivering exceptional customer experiences. Seeking an opportunity to contribute to the aviation industry with a strong commitment to service excellence.

Travel Consultant - Flying Leader

(2026-04-03 - 2026-06-22)

• Assisted customers with domestic and international travel bookings.
• Planned customized travel itineraries based on customer requirements and budget.
• Delivered exceptional customer service while resolving customer concerns professionally.
• Coordinated with internal teams to ensure a seamless travel experience.

Trainee Tourist Officer (Internship) - Punjab Tourism Head Office Chandigarh - Chandigarh

(2025-01-08 - 2025-05-07)

• Developed strong interpersonal, communication, and public relations skills.
• Coordinated tourism-related activities and maintained professional visitor support.

Travel Agent Assistant (Internship) - Travel Globe

(2023-06-19 - 2023-11-05)

• Supported travel consultants with domestic and international holiday packages.
• Developed customer relationship management and problem-solving skills.

Certification course - aviation, hospitality, travel & customer service - Frankfinn Institute of Air hostess Training (2025 - 2026)

Bachelor's Of Travel And Tourism Management - Travel And Tourism Management - Punjabi University, Patiala (2021 - 2025)

Senior Secondary Education, CBSE - Commerce - Modern Senior Secondary School, Patiala (2020 - 2021)