Ishwarya B

Highly dedicated and process-driven Import Analyst with 7+ years of experience in global logistics, import operations, customs clearance, and 3PL coordination. Demonstrated expertise in air and ocean freight handling, CHA activities, LC/TT preparation, and end-to-end import documentation. Highly process oriented person and time bounded. Highly customer centric with excellent relationship building skills. Strong in Customer coordination. Self-Confident, Organized and Motivated.

Inside Sales Executive - LCL Lines (OPC) Pvt. Ltd

(2026-06)

• Generated and followed up on sales leads for LCL (Less than Container Load) logistics services.
• Built and maintained relationships with customers, freight forwarders, and business partners.
• Prepared quotations, negotiated pricing, and converted inquiries into bookings.
• Coordinated with operations and customer service teams to ensure smooth shipment handling.
• Maintained CRM records and tracked sales performance.
• Identified new business opportunities and supported revenue growth.

Commercial Executive - BET Medicals Pvt Ltd

(2024-03 - 2026-04)

• Responsible to Initiate Purchase Orders (POs) in Tally for import transactions.
• Coordinate with shippers to obtain Proforma Invoices (PI) and confirm payment terms based on cargo readiness.
• Arrange freight bookings with forwarders and negotiate competitive import rates.
• Follow up with CHA for documentation checklists and provide timely approvals for customs filing.
• Monitor customs clearance and, upon receiving Out of Charge (OOC), arrange payment of customs duty.
• Plan and execute cargo movement from CHA warehouse to importer's warehouse, including generating e-way bills.
• Track shipment ETA and ensure smooth logistics coordination.
• Prepare and manage financial documentation, including Letter of Credit (LC) and Telegraphic Transfer (TT) for import payments.

Import Compliance and Documentation Specialist - Patriot Shipping Services

(2018-04 - 2024-03)

• Managed end-to-end import consolidation for both air and ocean shipments, ensuring timely and cost-effective delivery.
• Oversaw customs clearance operations, including documentation filing, HS code classification, and value assessment in compliance with regulatory standards.
• Collaborated with customs authorities, freight forwarders, and clients to streamline processes and resolve operational challenges.
• Directed 3PL activities, encompassing warehousing, packing, labelling, and cargo movement to optimize supply chain efficiency.
• Monitored and validated Automated Cargo Status Reports, ensuring high data accuracy and reliability for operational decision-making.

B.COM - Corporate Secretory Ship - Anna Adarsh College for Women (2017)

HSS - Economics - Annai Velankanni Matriculation Higher Secondary School (2014)