Jackson Jose

Dynamic and service-oriented hospitality professional with extensive experience as a Bartender and Bar Waiter in leading luxury hotels. Demonstrating exceptional skills in mixology, beverage service, and guest relations, with a proven ability to create memorable bar experiences. Adept at maintaining high standards of hygiene, efficiency, and customer satisfaction in fast-paced environments.

Recognized for delivering exceptional service, upselling premium products and contributing to the success of top-tier hospitality establishments.

Bartender - Atlantis The Palm

(2025-04)

• Welcoming guests warmly and creating a memorable bar experience through personalized and attentive service.
• Preparing and serving a wide range of classic and signature cocktails with precision, flair, and consistency.
• Maintaining cleanliness and organization of the bar area while ensuring compliance with hygiene and safety standards.
• Managing beverage inventory, monitoring stock levels, and coordinating with suppliers to ensure seamless operations.
• Upselling premium beverages and promotions to maximize revenue while enhancing guest satisfaction.
• Collaborating with the service and kitchen teams to ensure smooth coordination and timely delivery of orders.

Bar Waiter & Bartender - DoubleTree By Hilton Marjan, Island, Ras Al Khaimah, UAE - Ras Al Khaimah, UAE

(2022-04 - 2024-09)

• Delivered attentive and engaging bar service, ensuring guests received personalized recommendations and prompt assistance.
• Crafted and presented innovative cocktails and specialty beverages, maintaining high standards of flavor, balance, and presentation.
• Coordinated daily bar operations, including restocking, equipment maintenance, and supply monitoring to ensure uninterrupted service.
• Collaborated with the kitchen and service teams to deliver a seamless food and beverage experience.
• Monitored responsible alcohol service practices and adhered to all safety and legal regulations.
• Contributed to guest satisfaction initiatives by anticipating needs, resolving issues promptly, and fostering a welcoming atmosphere.

Volunteer - Taj Gateway Hotel - Coonoor

(2019-07 - 2019-11)

• Showcased creativity by designing elegant napkin folds and table arrangements to enhance dining aesthetics.
• Supported wine service operations, including bottle presentation, pouring, and recommending suitable pairings to guests.
• Served beer and other beverages responsibly, adhering to legal and company standards for alcohol service.
• Delivered courteous table service for bakery items, salads, and light meals, ensuring a pleasant and timely guest experience.
• Assisted in table setup and clearing, maintaining organized dining areas and ensuring smooth service flow.
• Provided professional and attentive guest service by taking orders accurately, addressing inquiries, and fulfilling special requests efficiently.

Volunteer - The Park Hotel - Bangalore, India

(2018-12 - 2018-12)

Bachelor of Hotel Management - Hotel Management - T. John College (2021)

Higher Secondary - VJ HSS (2017)

SSLC - St. Mary's HSS Irinjalakuda (2015)