Jagdish G

Proactive, energetic and highly skilled Business Operations Representative with 9 years industry experience in Business Operations Pertaining to Deal Desk, Renewals, Marketing and Purchase order lifecycle. Proficient in Financial Analysis, Root Cause Analysis and Vendor Management.

Deal Management Operations Associate - COMMVAULT

(2022-08)

Key Responsibilities

• Creation of SAAS CPQ quote requests in SFDC.
• Provide the pricing based on the deal desk policies with the required discounts and estimated value to the sales rep in order to win the deal.
• Working on the coterm and addon extension requests to see through the product is aligned in the system.
• Validating deals and ensuring 100% accuracy and Quality maintenance with turnaround time.
• Working on Maintenance Expiry, Path file on every quarter to see through that all deals are being booked accordingly.
• Extracting Reports from SFDC to check on any open deals and to clear accordingly.
• Proactively responding and sending emails to Partner/Sales rep for any related issues and escalations.
• Managing non-standard approvals in timely manner and releasing the quotes to the partner.
• Auditing on the requests/deals to make sure that the quotes are processed with no errors.
• Always Keeping the sales rep informed on any changes with regards to the pricing or discount structure for the products.

Specialist, Business Operations - DELL EMC

(2017-04 - 2022-07)

• Involved in creating the purchase orders and invoicing for the sub-contractors (Suppliers) and End to End knowledge in ARIBA BUYING for processing PO and invoicing groups.
• Helping vendors on tasks like invoice uploading, approvals, credit memos and invoice payment details. Also worked with the indirect procurement team to get the access to ARIBA for the vendors.
• Worked on global COVID-19 report to check the amount of business received globally within the team for the past 2 years.
• Assisting vendors in onboarding the account setup in ARIBA.
• Worked on various Goods and invoice receipt cases and also responsible for publishing the weekly Invoice on Hold Reports globally through SAP ARIBA GUIDED BUYING.
• Uploading invoices for all the Suppliers of Italy region from SDI Portal on a daily basis.
• Working with Accounts payable team to get the invoices paid to the vendors.

Bachelor of Commerce - Commerce - St Joseph's College of Commerce (2013 - 2016)