Senior Cx Implementation analyst
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Delivering tailored CX solutions using Qualtrics across APAC, North America, and Australia. I consult on survey design, dashboards, and integrations, managing a 12-month managed service project for key clients across multiple divisions. I thrive in cross-functional collaboration, translating business needs into impactful tech-driven experiences.
Delivering tailored CX solutions using Qualtrics across APAC, North America, and Australia. I consult on survey design, dashboards, and integrations, managing a 12-month managed service project for key clients across multiple divisions. I thrive in cross-functional collaboration, translating business needs into impactful tech-driven experiences.
Post Graduate Program in Management (PGPM) – Marketing & Communication
Gained comprehensive knowledge in marketing strategy, brand management, consumer behavior, digital marketing, and integrated communication. Developed practical skills through case studies, industry projects, and simulations to drive customer engagement and brand growth across traditional and digital platforms.