Jai N

Mentored and supervised a fleet of [Number] delivery riders, tracking daily attendance, assigning shifts, and handling performance evaluations. Data & Metric Reporting: Managed daily hub metrics using Excel/Google Sheets, monitoring delivery times, rider productivity, and hub turnaround time.

Zepto Picker & TL at Zepto (2024-01 – 2025-12)

• Mentored and supervised a fleet of [Number] delivery riders, tracking daily attendance, assigning shifts, and handling performance evaluations.
• Data & Metric Reporting: Managed daily hub metrics using Excel/Google Sheets, monitoring delivery times, rider productivity, and hub turnaround time.

Telecaller in Sbi Live process collection at Allset business solution (2025-01 – 2026-12)

• Outbound Outreach: Make 80+ daily outbound calls to customers to resolve overdue accounts and arrange payment plans while maintaining a professional and helpful tone.
• Payment Recovery: Successfully recovered pending dues and reduced outstanding balances by [Insert X]% month-over-month.

Telecaller in stashfin recovery collection at Bsquare consultant (2026-01 – Present)

• Outbound Outreach: Make 80+ daily outbound calls to customers to resolve overdue accounts and arrange payment plans while maintaining a professional and helpful tone.
• Payment Recovery: Successfully recovered pending dues and reduced outstanding balances by [Insert X]% month-over-month.

SSLC – St Peter's Hr Sec School Royapuram (2021-01 – 2022-12)

HSE – St Peter's Hr Sec School Royapuram (2023-01 – 2024-12)

Bachelor of Commerce in B.com – Madras University (2026-01)