Sales executive/customer support at Antern technology (2022-01 – Present)
- Greetly and assist customers in the showroom professionally
- Good knowledge of customer needs and recommend suitable insurance models
- Conduct insurance demonstrations and test drives
- Explained pricing, finance, insurance, and exchange discounts
- Generated leads through field activities, referrals, and digital platforms
- Maintained regular follow-ups with customers through marketing channels
- Achieved monthly and quarterly targets
- Coordinated with finance, insurance, and delivery teams
- Participated in promotional events and showroom campaigns
- Ensured high customer satisfaction and repeat business
Customer support Executive at Cognizant technology solutions (2008-02 – 2020-10)
- Achieved business targets as laid down by acquiring new client relationships and maintaining them.
- Identified target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensured the number of log in along with disbursement
- Ensured high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements
- Executed sales promotion activities to built customer interest in the TCFSL brand
- Built strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensured vendor empanelment and develop relationships with new vendors.
- Developed client and external vendor channel also
- Ensured compliance to all Audit / RBI regulations.
