Janu Akiri

RCM Executive with 3+ years in US Healthcare Revenue Cycle Management specializing in Epic software.

Payment

Posting, EOB/ERA, reconciliation, patient payments. HIPAA compliant with 99%+ accuracy. Hands-on experience with Epic work queues, adjustments, and patient payment, Insurance Claims, AR follow-up, Denials. Promoted as Quality Analyst & SME at WNS. Proven ability to meet TAT and productivity targets in high-volume environments.

Sr Executive – Medical Billing at ACN Health Care (2025-12 – Present)

• Posted insurance and patient payments using Epic software.
• Processed payments via EOB (Explanation of Benefits) and ERA (Electronic Remittance Advice).
• Verified payment details, adjustments, denials, and contractual obligations.
• Ensured compliance with HIPAA and client productivity standards.
• Posting payments and manage AR work queues
• Assisted in identifying common denial code (e.g. Co-45, PR-1,2,3) and routed.
• Identified and resolved payment discrepancies, including underpayments, overpayments.
• Verified Patient's Deductible, Coinsurance, Copays to ensure accurate billing and payment processing.
• Reconcile Payments with EOBs and ERAs.

Sr Associate at WNS Global Services (2023-03 – 2025-11)

• Posted patient payments, verified responsibilities, and processed adjustments.
• Followed up on patient and insurance claims for timely reimbursement.
• Accurately posted high-volume insurance and patient payments to patient accounts, ensuring correct application of EOBs and minimizing billing discrepancies.
• Verified patient responsibility amounts and applied payments correctly.
• Reviewed medical records for documentation and coding accuracy.
• Maintain knowledge of benefits claim processing, claims principles, procedures and HIPAA
• Identify billing errors and obtain missing information
• Direct interactions with clients.
• Analyzed recurring error trends and generated detailed quality reports for management and team review.
• Delivered constructive feedback and coaching to production associates to improve accuracy and performance.

M.Sc. in Biotechnology – Sri Padmavati Mahila Visvavidyalayam (2022-08)

B.Sc. in Microbiology, Biotechnology, Chemistry – V.S. Krishna Government Degree College (2020-09)