MIS EXECUTIVE - Britannia Industries Limited
(2024-08 - 2026-05)
FMCG sector
- Maintaining all Primary & Secondary Sales Data & supporting the sales team with data tracking, and analytics relevant to their functional areas
- Enhance sales productivity by enabling the team to work smarter by simplifying processes – excel automation, etc
- Create and maintain sales forecasting models and data
- Managing and maintaining sales process adherence with respective business Sales teams
- Create Daily, monthly, and Quarterly content for executive dashboard reporting
- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights into the business
- Coordinate with Sales Team
- Contest Reports & Incentive Reports
- AOP Reports on Yearly Basis
MIS EXECUTIVE - Hindustan Unilever Company
(2022-07 - 2024-08)
FMCG sector
- Sending Report of Day Dispatch Report Day 0 & Monthly Dispatch Report
- Daily factory Production report
- Daily send Freshness report and send weekly & Monthly Sales Data as quantity wise value
- Inventory MIS Data
- Downloading Reports from SAP Application & Power Bi
- Coordinate with Plant Manager Manufacture, Distributors
Officer EXECUTIVE - HDFC BANK
(2021-07 - 2022-07)
- Sending Report of Dashboard of Asset Tracker & Liability Tracker Maturity Data
- Sending Cams status on alternate days
- Co-ordinate with Region Head & Unit Head & Group Head
- Ad-hoc Reports Sending on alternate days & sending weekly data & Compliance tracker in a week
MIS EXECUTIVE - Magus Customer Dialogue
(2018-02 - 2021-07)
Working in Multiple Department Hathway Broadband, TATA Sky, Indra IVF Center
- Sending Report of Dashboard overall Dashboard City wise Dashboard Agent performance Reports, Tagging Reports, IVR call Reports Agent Performance Report
- Headcount Tracker, Pendency Reports, Tickets Raised & Tickets Closed Reports, Monthly Dashboard, Daily Dashboard
- City Wise Dashboard
- Downloading Reports from CRM Data & all reports sent to the clients
- Send Daily Reports, Weekly Reports & Quarterly Reports
- Ad hoc reports
- PPT data is sent to clients for review
- TL Performance reports etc
- Downloading Reports from Genesis Configuration of Calling Reports Send to Clients & Send Roster Data of Agents
Back Office Executive - HDFC ERGO General Insurance Company
(2016-06 - 2018-01)
- Handling MIS Report Inward closing status in Helios on a daily basis
- Scrutiny over proposal form received from different locations
- Review Daily DIS (Daily Inward) Reports and send it across to respective Business Heads
- Make sure that the entire mandatory Doc's are complete
- Forward it to Data Entry work done
- Issuance of these policies as per the request from the insured
- Interaction with Underwriters and suggesting ways of improving the service level to achieve utmost customer satisfaction
- Product names are cattle, weather, personal accident
- Renewal Notice Generate from Mail merging
- process Endorsement of Accident & Health Processing of policy other Products
BACK-OFFICE EXECUTIVE - HDFC ERGO GENERAL INSURANCE COMPANY
(2013-01 - 2015-06)
- Worked in inwarding Team Send Daily MIS Reports of Tracking Data Upload Reports in Access
Tele Caller - SHOW VACATION
(2010-12 - 2011-05)
TELE CALLER - SAI BUSINESS SOLUTION
(2010-05 - 2010-10)
Vodafone Verification Department & Payment Collection Department
