Javed Shaikh

To be associated with a progressive organization that gives me scope to apply my knowledge and skill, seek a challenging and interesting job that encourages creativity and provides to exposure professional and personal growth along with the organization.

MIS EXECUTIVE - Britannia Industries Limited

(2024-08 - 2026-05)

FMCG sector

• Maintaining all Primary & Secondary Sales Data & supporting the sales team with data tracking, and analytics relevant to their functional areas
• Enhance sales productivity by enabling the team to work smarter by simplifying processes – excel automation, etc
• Create and maintain sales forecasting models and data
• Managing and maintaining sales process adherence with respective business Sales teams
• Create Daily, monthly, and Quarterly content for executive dashboard reporting
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights into the business
• Coordinate with Sales Team
• Contest Reports & Incentive Reports
• AOP Reports on Yearly Basis

MIS EXECUTIVE - Hindustan Unilever Company

(2022-07 - 2024-08)

FMCG sector

• Sending Report of Day Dispatch Report Day 0 & Monthly Dispatch Report
• Daily factory Production report
• Daily send Freshness report and send weekly & Monthly Sales Data as quantity wise value
• Inventory MIS Data
• Downloading Reports from SAP Application & Power Bi
• Coordinate with Plant Manager Manufacture, Distributors

Officer EXECUTIVE - HDFC BANK

(2021-07 - 2022-07)

• Sending Report of Dashboard of Asset Tracker & Liability Tracker Maturity Data
• Sending Cams status on alternate days
• Co-ordinate with Region Head & Unit Head & Group Head
• Ad-hoc Reports Sending on alternate days & sending weekly data & Compliance tracker in a week

MIS EXECUTIVE - Magus Customer Dialogue

(2018-02 - 2021-07)

Working in Multiple Department Hathway Broadband, TATA Sky, Indra IVF Center

• Sending Report of Dashboard overall Dashboard City wise Dashboard Agent performance Reports, Tagging Reports, IVR call Reports Agent Performance Report
• Headcount Tracker, Pendency Reports, Tickets Raised & Tickets Closed Reports, Monthly Dashboard, Daily Dashboard
• City Wise Dashboard
• Downloading Reports from CRM Data & all reports sent to the clients
• Send Daily Reports, Weekly Reports & Quarterly Reports
• Ad hoc reports
• PPT data is sent to clients for review
• TL Performance reports etc
• Downloading Reports from Genesis Configuration of Calling Reports Send to Clients & Send Roster Data of Agents

Back Office Executive - HDFC ERGO General Insurance Company

(2016-06 - 2018-01)

• Handling MIS Report Inward closing status in Helios on a daily basis
• Scrutiny over proposal form received from different locations
• Review Daily DIS (Daily Inward) Reports and send it across to respective Business Heads
• Make sure that the entire mandatory Doc's are complete
• Forward it to Data Entry work done
• Issuance of these policies as per the request from the insured
• Interaction with Underwriters and suggesting ways of improving the service level to achieve utmost customer satisfaction
• Product names are cattle, weather, personal accident
• Renewal Notice Generate from Mail merging
• process Endorsement of Accident & Health Processing of policy other Products

BACK-OFFICE EXECUTIVE - HDFC ERGO GENERAL INSURANCE COMPANY

(2013-01 - 2015-06)

• Worked in inwarding Team Send Daily MIS Reports of Tracking Data Upload Reports in Access

Tele Caller - SHOW VACATION

(2010-12 - 2011-05)

TELE CALLER - SAI BUSINESS SOLUTION

(2010-05 - 2010-10)

Vodafone Verification Department & Payment Collection Department

10th - Mumbai Urdu High School

12th - Bhavans College

T.Y.B.A - Bhavans College