Jay Somwanshi

Results-driven IT Support Specialist and Infrastructure Engineer with hands-on enterprise experience managing Windows Server, Active Directory, Azure (Entra ID), Microsoft 365, and Linux systems. Expert in handling L2 infrastructure support, provisioning endpoint devices, and securing multi-branch networks. Adept at deploying cloud architecture on AWS and building automated CI/CD pipelines.

Strong problem-solver combining formal enterprise support experience with practical freelance cloud project deployments.

System Administrator - Credence Resource Management Pvt. Ltd. - Pune, India

(2025-09 - 2026-06)

• Managed enterprise-level Active Directory infrastructures, overseeing user accounts, access groups, OU management, and precise file/server permission delegation.
• Administered the Microsoft 365 tenant environment, managing user lifecycles, global mailboxes, and resolving complex Outlook and licensing issues.
• Maintained core network services including Entra ID synchronization, local DNS servers, DHCP pools, WSUS patching schedules, and WDS deployment images.
• Supervised corporate endpoint security by deploying and auditing Trend Micro agents and Data Loss Prevention (DLP) protocols across employee devices.
• Standardised IT on boarding by managing laptop provisioning, executing custom system imaging, and completing enterprise domain joining.
• Resolved L2 infrastructure escalations covering VPN connectivity bottlenecks, VLAN misconfigurations, and shared network resource bugs.

IT Support / Infrastructure Manager - PP Patel & Company - Solapur, India

(2024-04 - 2025-03)

• Maintained uptime for corporate Windows Server and Active Directory environments across multiple distributed regional branches.
• Engineered secure Site-to-Site VPN tunnels to guarantee reliable inter-branch network communication and data replication.
• Configured and managed local area network (LAN) architectures, IP addressing, structured network cabling, and hardware printers.
• Administered the company's CCTV and Network Video Recorder (NVR) physical security systems.
• Deployed enterprise business applications and provided technical support

Freelance IT Support Specialist - Self-Employed - Remote

(2023-02 - 2024-03)

• Designed and hosted production WordPress websites on cloud compute infrastructure using AWS EC2 and DigitalOcean droplets.
• Configured and hardened production Linux environments using Ubuntu running optimized LAMP and LEMP web hosting stacks.
• Handled full-cycle domain administration including DNS A-record mapping, SSL/TLS certificate integration, and seamless web migrations.
• Built automated build and deployment workflows for web resources using GitHub Actions CI/CD and Git version control.

Bachelor of Arts - B.A. - Shri Chhatrapati Shivaji Night College, Solapur (2026)

Higher Secondary Certificate - HSC - Arts - Shri Rajarshi Shahu College, Solapur (2026)

Secondary School Certificate - SSC - Shri Padmashree Shravika English Medium School, Solapur