Jeevan Kadam

Learning & Organizational Development Leader with 19+ years of experience across L&D, eLearning, multimedia development, LMS administration, digital learning, branding, and corporate communications.

Learning Strategy & Instructional Design: Expertise in end-to-end eLearning development, SCORM-compliant solutions, instructional design, multimedia learning, learner engagement, and digital learning experiences aligned with business objectives.

Leadership & Stakeholder Management: Proven experience leading cross-functional multimedia and learning teams, managing stakeholders, optimizing processes, and delivering high-impact learning and organizational initiatives.

Digital Learning & Brand Excellence: Strong hands-on expertise in LMS operations, multimedia production, branding, visual communication, and digital campaigns, leveraging creativity and technology to strengthen learner engagement and brand consistency.

Chief Manager Learning & Organizational Development at Mahindra & Mahindra Financial Services Ltd (2022-04 – Present)

• Led enterprise-wide Learning & Organizational Development (L&OD) initiatives, aligning learning strategies, capability-building programs, and development interventions with business and functional objectives.
• Built and managed scalable digital learning ecosystems encompassing eLearning operations, LMS administration, digital learning strategies, SCORM-compliant content, and technology-enabled learning solutions.
• Designed and implemented competency-based, leadership, behavioral, and functional learning programs by conducting Training Needs Analysis (TNA), identifying skill gaps, and developing targeted learning interventions.
• Increased learner engagement and training effectiveness through engaging digital learning experiences, learning analytics, performance reporting, continuous improvement, and data-driven learning interventions.
• Led multimedia, branding, and creative communication teams, driving the development of high-quality digital assets and campaigns while ensuring consistent brand experiences across LMS platforms, internal communications, and organizational initiatives.
• Managed cross-functional stakeholders, vendors, project timelines, resources, and quality standards, ensuring learning and multimedia solutions met requirements for accessibility, responsiveness, consistency, and effective delivery.

Chief Manager - Multimedia at Mahindra & Mahindra Financial Services Ltd (2018-04 – 2022-03)

• Led and managed a multimedia and branding team of 3 designers, video editors, and developers, increasing project completion rates by 98%.
• Established and enforced brand guidelines and visual identity, ensuring 100% brand consistency across all organizational platforms and campaigns.
• Directed the development of high-quality multimedia content, including videos, graphics, and animations, ensuring brand consistency across all platforms.
• Partnered with stakeholders to align corporate communications, campaigns, and brand initiatives, enhancing brand consistency by 100% across platforms.
• Championed brand consistency across digital platforms, LMS, marketing, and internal communications, maintaining a unified corporate identity.
• Orchestrated branding campaigns and product launches, driving engagement initiatives and achieving 70% uplift in participation.
• Managed multimedia projects, coordinating timelines, resources, and vendors to achieve 100% on-time delivery.

Deputy Manager at Mahindra & Mahindra Financial Services Ltd (2016-04 – 2018-03)

• Administered user access, roles, and permissions, enhancing security controls and ensuring compliance for over 500+ users.
• Resolved incident management issues and conducted root cause analysis, reducing ticket resolution time.
• Enhanced CRM functionality by configuring, customizing, and automating workflows, improving system efficiency by 100%.
• Oversaw system performance, ensuring 100% availability and proactive monitoring.
• Collaborated with business teams to gather requirements and implement system enhancements, improving process efficiency by 25%.
• Coordinated with vendors for system upgrades, patches, and issue resolution.
• Documented SOPs, user guides, and process workflows

Deputy Manager / Junior Manager at Mahindra & Mahindra Financial Services Ltd (2007-06 – 2016-03)

• Developed compelling graphics, videos, and animations that increased digital engagement by 80%.
• Developed high-impact multimedia content for branding, social media, and internal communications.
• Leveraged Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) to create high-impact multimedia content.
• Transformed abstract concepts into visually appealing designs, ensuring strict adherence to brand guidelines and enhancing brand consistency by 100%.
• Produced videos, motion graphics, and interactive content, enhancing brand assets and digital engagement.
• Partnered with stakeholders to define creative requirements and messaging, ensuring alignment with project goals and brand identity.
• Ensured 100% brand consistency across all platforms by maintaining strict adherence to visual style & guidelines.
• Managed and updated creative asset libraries, ensuring brand consistency across all platforms.

B.Com – Shivaji University, Kolhapur

D-MAT in Diploma in Multimedia Animation Technology – Ideaz International, Karad