Jignesh Churi
Storage engineer like Dell IBM HP and EMC storages
Talent
Mumbai, Maharashtra4000 INR/hourMember since July 21, 2023
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Storage engineer like Dell IBM HP and EMC storages
About
- Lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details.
- Communicating with clients, addressing their needs, troubleshooting, and providing step-by-step solutions.
- Research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner.
- Dell EMC, Powerstore, Vxrail, Unity Storage deployment & diagnostic.
- Tacking care all type of server and storage hardware brick fix and deployment query.
- Understanding the end client workload environment after that I propose the solution.
- Providing onsite Demo support to the client if they are required.
- Logs Analyses of HP Dell IBM Sun Server & Storage and provide required POA to Response centre.
- Hands-on experience on Tape library & Blade server part replacement activity
- Rack Mounting of Servers & Configuring RAID.
- Driver & firmware update to the IBM, HP & Dell server.
- Hands-on experience on DELL, IBM, HP & SUN Servers.
- Working on all kind of blade server and tape drive along with tape library diagnostic.
- Understanding the end client workload environment after that I propose the solution.
- Provide the POC to the client.
- Conduct trainingsession for the client.
- understand and draw up a customer requirement and recommend the right products or services to the customers.
- Providing onsite Demo support to the client if they are required.
- Providing correct solution to the costumer for storage and backup perspective.
