Nikhil Kumar

Dedicated Backup & Storage Engineer with over 3 years of experience in enterprise backup administration, data protection, storage management, disaster recovery, and infrastructure support. Proven track record managing complex corporate environments using Commvault, Rubrik CDM, Dell EMC, and NetApp technologies. Skilled in high-frequency monitoring, root-cause troubleshooting, end-to-end restorations, capacity planning, and ITIL incident management frameworks.

Collaborates productively across cross-functional infrastructure operations to ensure full compliance, minimal business disruption, and resilient data recovery architectures.

Analyst – Backup & Storage Operations - HCL Technologies

(2023-06)

• Administered and monitored multi-petabyte global enterprise backup infrastructure daily leveraging Commvault and Rubrik CDM.
• Investigated complex backup failures, systematically conducting thorough Root Cause Analysis (RCA) to eliminate recurring workflow faults.
• Executed precise, verified restorations and emergency data recoveries for business-critical production databases and systems.
• Managed media lifecycles through physical/virtual tape library management, offsite logistics, and strict execution of the SecureSync process.
• Spearheaded systematic backup health checks, ensuring operational compliance against rigorous internal auditing and corporate data standards.
• Partnered continuously with localized Datacenter, Network, and Wintel teams to rapidly isolate and mitigate multi-layered infrastructure bottlenecks.
• Analyzed storage growth patterns and utilization metrics to generate actionable capacity expansion planning data.
• Resolved high-priority incidents and standardized service requests inside rigid SLAs utilizing Cherwell and ServiceNow ticketing platforms.
• Maintained full structural ownership of end-to-end scheduling configurations for full, incremental, and differential corporate jobs.

Bachelor of Computer Applications - BCA - Amity University Online (2026)