Team Leader - Edubex Learning Pvt Ltd - Work from Home
(2023-12 - 2026-07)
- Led a team of sales representatives to achieve monthly targets.
- Created training programs that improved team product knowledge.
- Oversaw daily sales activities and offered constructive feedback to team members.
- Guided sales team members in best practices for effective customer interactions.
- Solved and quickly met customers' needs to maintain high satisfaction ratings.
Front Office Coordinator and Data Entry - SCM International Business School - Infopark, Kochi
(2021-06 - 2022-11)
- Coordinated daily front office operations to improve visitor satisfaction and streamline workflows.
- Managed appointment scheduling for faculty and student meetings to optimize time usage and ensure effective communication.
- Directed incoming communications to appropriate departments, ensuring timely responses to inquiries.
- Assisted with student enrollment processes and maintained accurate records.
Academic Advisor - SCM International Business School - Infopark, Kochi
(2018-05 - 2022-06)
- Guided students in academic planning and course selection to align with career objectives.
- Developed tailored support strategies addressing diverse student needs, enhancing engagement and retention.
- Monitored student progress and identified areas for improvement.
- Guided students in setting goals and achieving educational objectives.
- Evaluated student needs and crafted educational plans, resulting in measurable academic progress.
