Jitendra Panwar

Results-driven professional with over 12 years of experience in healthcare billing, quality analysis, and data analytics. Proven expertise in denial management, process improvement, and team training. Skilled in Tableau, SQL, Python, and Six Sigma methodologies. Adept at driving operational efficiency, improving accuracy, and delivering actionable insights to support business goals.

Quality Analyst at R1 RCM (2020-08 – Present)

• Conduct daily audits of production data received from the Operations Department.
• Provide actionable feedback to operational teams to improve accuracy and efficiency.
• Prepare and share daily/monthly reports (RCASMTD) with senior management.
• Deliver refresher training to teams based on Root Cause Analysis (RCA) findings.
• Key Achievements: Improved audit accuracy by 5% and reduced errors by 3%.

Quality Analyst at nThrive Global Solutions (2016-12 – 2020-06)

• Audited daily production data and shared feedback with operational teams.
• Generated and presented detailed RCA reports to management.
• Conducted refresher training sessions to address recurring issues.
• Key Achievements: Enhanced team performance by 3% through targeted training.

Senior Accounts Receivable Specialist at E4E Healthcare (2012-10 – 2016-08)

• Managed denial claims and resolved billing discrepancies to ensure timely payments.
• Mentored team members to achieve individual and team targets.
• Recognized as "Employee of the Year" for outstanding performance.
• Key Achievements: Reduced denial rates by 1% and improved collections by 1%.

Accounts Receivable Specialist at Porteck Healthcare (2011-07 – 2012-09)

• Processed and resolved denied claims to maximize revenue recovery.
• Supported team members in achieving monthly targets.
• Key Achievements: Improved claim resolution time by 1.5%.

Bachelor of Arts (B.A) in Arts & Humanities – Ch. Charan Singh University (CCSU) (2004)