Manisha Bokka
Quality Analyst
Talent
Mumbai, MaharashtraMember since March 7, 2023
Quality AnalystMonitoring callsAssess agent performanceMonitoring trendsTechnological responsibilitiesCompetitor call center analysisCalibration SessionsTraining and CoachingAgent Engagement
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Quality AnalystMonitoring callsAssess agent performanceMonitoring trendsTechnological responsibilities
About
Overall 4 years of work experience and as quality analyst 3.5 years of work experience
Experience
Evaluation of calls and share feedback accordingly.
Education
Graduation done in 2018
Skills
Quality Analyst
