Joseph Gnanadurai

Efficient Medical Scribe with proven track record of highly productive and timely completion of tasks. Possess specialized skills in medical terminology, electronic health record (EHR) management, and patient documentation. Excel in listening, communication, and organizational abilities, ensuring clear and accurate medical records that support healthcare professionals in delivering optimal patient care.

Transcriptionist at Acolad Content Solutions India Pvt Ltd (2025-06 – Present)

• Working in medical transcription, legal transcription, and corporate transcription.

Health Clinical Services Analyst at Accenture Solutions Pvt. Ltd. (2023-09 – 2024-10)

• Attend live patient visits, document virtually, typically through a secure platform, and document the encounter in real time.
• Record details such as patient history, physical examination findings, assessments, and treatment plans, as dictated by the healthcare provider.
• Ensure all relevant medical information is accurately entered into the electronic health record (EHR) system.
• Update patient records with new information from the current visit, or from other sources, like lab results, or imaging studies.
• Organize patient information logically within the EHR (EPIC) to make it easily accessible to the healthcare provider.
• Help identify appropriate billing codes based on the documentation to ensure accurate billing and reimbursement.
• Adhere to all regulations regarding patient privacy and data security, such as HIPAA, in the United States.
• Ensure that all patient information is handled with the highest level of confidentiality.
• Stay updated with the latest in EHR systems and healthcare documentation best practices.

Medical Transcriptionist at Anderson Diagnostics and Labs (2023-01 – 2023-06)

Quality Analyst at Rapid Care (2022-06 – 2022-12)

• Worked in Australian accounts which include medical as well as medico-legal files.

Medical Transcriptionist at Bharath Super Specialty Hospitals (2021-06 – 2022-05)

• Transcribed medical dictation from physicians, including patient histories, physical examinations, and discharge summaries.
• Reviewed transcribed documents for accuracy and completeness, in accordance with established procedures.
• Conducted quality control checks on completed reports, and corrected errors as needed.
• Assisted in training new transcriptionists regarding departmental policies and procedures.
• Collaborated with other departments to ensure the accurate completion of all transcription tasks.
• Maintained confidentiality of patient information according to HIPAA regulations.
• Performed administrative duties such as filing, faxing, and data entry. As necessary.
• Responded promptly to customer inquiries related to medical records and documentation issues.
• Created templates for frequently dictated reports in order to streamline workflow processes.
• Verified patient identification numbers against corresponding documents before submitting them.
• Produced high-quality transcripts while meeting tight deadlines set by supervisors, or clients.
• Demonstrated extremely fast and accurate typing abilities.
• Demonstrated strong knowledge of medical terminology and anatomy.
• Translated medical jargon and shorthand data into correct terminology.

Medical Transcriptionist at Professional Medical Transcription Solutions (2020-01 – 2021-06)

Medical Language Specialist – Grid 4 at Nuance Transcription Services India Pvt. Ltd. (2011-05 – 2019-11)

• Developed detailed medical reports and summaries from physicians' notes, patient records, and other sources.
• Documented medical terms, diagnosis codes, procedure codes, and other relevant information accurately.
• Performed quality assurance review of medical documents to ensure accuracy and completeness.
• Transcribed dictated recordings into written medical reports.
• Conducted research on various medical topics in order to clarify terminology or abbreviations used by physicians.
• Maintained a comprehensive database of frequently used medical terms and phrases.
• Reviewed existing patient records for accuracy and completeness prior to submission to insurance companies or other organizations.
• Interpreted laboratory results as part of the diagnostic process.
• Prepared detailed summaries of patients' diagnoses, medications, treatments, procedures., according to established guidelines.
• Participated in continuing education activities related to advances in medical language technology.

Senior Quality Analyst at Medusind Solutions India Pvt. Ltd. (2007-06 – 2011-04)

Medical Transcriptionist - Editor at Focus Infosys India Pvt. Ltd. (2007-01 – 2007-06)

Senior Medical Transcriptionist Cum Editor at Accel Ltd. (2004-11 – 2007-01)

Senior Medical Transcriptionist at ANS Automation Pvt. Ltd. (2002-12 – 2004-10)

Senior Medical Transcriptionist at Dina Infomed Systems Pvt. Ltd. (2002-02 – 2002-11)

Medical Transcriptionist at Peri-Chin Infoserv Ltd. (2001-08 – 2002-01)

Medical Transcriptionist at Gramar Infotech (2000-12 – 2001-08)

Medical Transcriptionist Trainee at Tulsyan Technologies (2000-06 – 2000-11)

• Learned anatomy and human body systems.
• Learned English grammar, spelling, and punctuation.
• Learned classification of drugs and their effects.
• Listened to doctor's dictated audios and transcribed it.
• Typing skills.

Operations Manager at DJR Arts - Printing Machine Dealers (1998-06 – 2000-06)

• Developed and implemented operational procedures to ensure quality standards are met.
• Monitored and improved efficiency of processes, team performance, and customer service.
• Directed operations staff by providing guidance, training, and support in order to meet company objectives.
• Maintained accurate inventory records to track stock levels and minimize costs.
• Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
• Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
• Collaborated with management team on long-term strategic planning initiatives for the organization.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
• Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
• Addressed customer concerns with suitable solutions.

Bachelor of Arts in English Literature – University of Madras (2003-05)