Josewin Josaphat

Junior Quality Analyst – Hospitality Domain

Worked as a Junior Quality Analyst on a hotel booking platform, executing end-to-end manual testing across booking workflows, user journeys, and critical business functionalities. Designed and executed test cases, identified and tracked defects, validated fixes through regression testing, and collaborated closely with cross-functional teams to ensure high-quality releases and a seamless customer experience.

Junior Quality Analyst at Aggregate Intelligence Pvt. Ltd. (2025-09 – 2026-05) • Designed and executed comprehensive test cases and validation checklists based on client specifications, ensuring 100% coverage of critical data fields and workflow checkpoints.

• Performed end-to-end data validation ensuring accuracy, consistency, and integrity of all client deliverables — reducing error rates by identifying and resolving discrepancies before delivery.
• Conducted functional and regression testing cycles after bug fixes, verifying that resolved issues did not re-introduce defects in production-ready records.
• Utilized Postman and Swagger to test and validate API endpoints, ensuring correct data flow, response accuracy, and integration reliability across production systems.
• Identified, documented, and tracked system anomalies and data discrepancies using JIRA; communicated clear, actionable insights to the development and production teams.
• Monitored daily production workflows, tracked SLA progress, and escalated critical issues to stakeholders to ensure timely resolution.
• Conducted in-depth RCA for recurring data issues; validated fixes and performed re-testing before re-releasing affected records to clients.
• Wrote and executed SQL queries (joins, filters, aggregations) to validate backend data integrity and confirm accurate data processing in the pipeline.
• Generated customized, client-specific quality reports providing clear visibility into data health, defect trends, and process performance metrics.
• Partnered with production and operations teams to establish and enforce quality benchmarks across the data pipeline, aligned with SDLC and STLC best practices.
• Maintained comprehensive documentation covering test cases, quality check procedures, audit trails, validation logs, and process improvement notes.

B.Sc. in Information Technology – Bishop Ambrose College (2022 – 2025)

Higher Secondary (HSC) – GRD-CPF Matric Hr.Sec.School (2020 – 2022)

Secondary School Leaving Certificate (SSLC) – GRD-CPF Matric Hr.Sec.School (2020)