Joshua Isaac

A committed and result-oriented social work professional with hands-on experience in community outreach, CSR projects, and customer service operations. Demonstrates strong communication, leadership, and organizational skills, with a focus on delivering impactful outcomes for individuals and communities.

Area Coordinator at Britannia Nutrition Foundation (2025-01 – Present)

• Conducting medical camps and awareness programs on health, hygiene, and nutrition for children, adolescents, and women.
• Coordinating with local communities to implement nutrition-focused initiatives.
• Managing field operations and documentation for project activities.

Customer service executive at Sutherland global services (2024-01 – 2025-12)

• Handled customer queries and complaints with professionalism and empathy.
• Resolved issues related to orders, returns, and refunds efficiently.
• Maintained high customer satisfaction scores and process accuracy.

Internship at Anaamalais Toyota

• Done internship in Anaamalais toyota in Takkarammalapuram and learned about attendance maintenance, grievance handling, recruitment and onboarding.

Internship at DCW Pvt Limited

• Actively learned about hr activities including payroll, time office handling, attendance maintenance of employees, recruitment and grievance handling.

Master of Social Work in Social Work – St. Xavier's College Palayamkottai (2022-01 – 2024-12)

Bachelor of Arts in English Literature – St. Xavier's College Palayamkottai (2019-01 – 2022-12)