Jasmeet Singh
Customer support associate
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About
Organized and results-driven professional with experience in customer support and operational environments. Proven ability to handle high-volume data, resolve complex customer queries efficiently, and maintain strict confidentiality. Possesses a strong analytical mindset, quick adaptability to new tools, and excellent attention to detail, now seeking to leverage these skills to contribute effectively to a leading corporate operations team.
Experience
Customer support associate at Teleperfromance (2025-07 – 2026-03)
Managed high-volume inbound customer queries for a major global e-commerce platform, ensuring timely and effective resolution of service issues. Professionally handled live customer calls while simultaneously navigating internal CRM tools to log interactions and update records with high accuracy. Strictly adhered to quality assurance parameters and data privacy guidelines to safeguard customer information, while identifying system trends to help reduce query resolution time
Education
Bachelor of computer application – CIITM COLLEGE (2025)
Senior secondary school – Adarsh SR. Sec. School (2022)
High school – Govt. SR. Sec. School (2020)
