Jyothi Kiran Kolapalli

SOC Analyst & Operational Lead with 4.5+ years of experience managing enterprise-scale security operations across 200K+ users. Expertise in handling 50+ daily alerts, reducing false positives by 30%, and leading critical incident response across SIEM, EDR, XDR, and cloud platforms. Specialized in Threat Hunting (FQL, IOC Analysis) and Cloud Security (Azure AD, Prisma Cloud), with proven ability to reduce escalations, ensure SLA compliance, and mentor SOC teams in high-pressure environments.

SOC Analyst | Operational Lead (Shift Lead) at Tata Consultancy Services (TCS) (2021-12 – Present)

• Monitored and investigated 50+ daily security alerts across SIEM, EDR, XDR, UEBA, CASB, and cloud platforms in an enterprise environment
• Acted as Operational Lead, managing critical incidents, ensuring SLA compliance, and reducing escalation rates
• Reduced false positives by 30% through effective alert triage and log correlation
• Independently handled high-priority escalations and critical security incidents
• Conducted proactive threat hunting using FQL queries and IOC-based analysis
• Investigated malware, phishing attacks, suspicious processes, and endpoint compromises with rapid containment
• Executed full incident response lifecycle (triage, investigation, RCA, containment, eradication, recovery)
• Investigated and remediated cloud security incidents using Azure AD & Prisma Cloud
• Performed remediation actions including session revocation, risky user mitigation, and account disablement
• Analyzed logs across endpoint, network, and authentication sources to identify anomalies and attack patterns
• Blocked malicious IPs, domains, and IOCs across enterprise security controls
• Operated within a 200K+ user enterprise environment with high-volume alert handling
• Trained and mentored L1 SOC analysts weekly, improving investigation quality and response efficiency
• Maintained incident reports, SOPs, and security documentation for audit and compliance readiness

Bachelor of Technology in Civil Engineering – Pace Institute of Technology and Sciences (JNTUK), Ongole (2017 – 2021)