Jyothi Ramu

Passionate about IT, with expertise in maintaining and optimizing IT infrastructure, databases, and aligning systems with industry standard IT and MIS professional with extensive experience managing enterprise data systems and digital applications, ensuring accurate data collection, monitoring, and reporting. Skilled at coordinating across operations, analytics, and development teams, translating business needs into effective technical solutions. Experienced in mentoring teams, improving process adoption, and enhancing data accuracy.

Passionate about leveraging technology to streamline operations, drive team performance. Proficient in office management, procurement, and asset optimization, ensuring efficient and cost-effective operations. Skilled in organizing events, managing hybrid IT solutions, and fostering vendor collaboration with precision and transparency.

Experienced in HR processes, including recruitment, onboarding, exit formalities, and ensuring compliance with statutory regulations, contributing to smooth workforce management.

Admin/IT - MIS Manager - Buzz India Trust

(2021-01)

• Program & Project Leadership: Led planning and execution of 30 projects across 15 districts in Karnataka, translating complex requirements into actionable roadmaps, coordinating agile sprints within a 230-member cross-functional team, and ensuring timely, outcome-driven delivery.
• Systems Improvement & Strategic Documentation: Identified and documented critical gaps in Buzz India Trust's internal Android and web applications, driving scalable enhancements to support long-term operational growth and system stability.
• Change Management & Stakeholder Engagement: Facilitated collaboration across technical teams, field staff, and leadership; resolved implementation challenges and ensured smooth adoption of new systems through structured validation and testing.
• Data Governance & MIS Strengthening: Designed and enforced policies to maintain data accuracy, security, and integrity while integrating 10 years of legacy Excel data into internal platforms for improved monitoring and reporting.
• Infrastructure, Asset & Vendor Management: Oversaw procurement and lifecycle management of IT infrastructure, vehicles, and office equipment; coordinated a network of 40+ vendors to streamline procurement and maintain uninterrupted operations.
• Performance Monitoring & Technical Operations: Tracked application performance, ensured continuous system and database availability, and implemented corrective measures that reduced downtime by 10%.
• Capacity Building & User Enablement: Delivered 200+ training sessions across locations, equipping teams in IT support, software monitoring, manual testing, troubleshooting, and system adoption.
• Operational Support, Financial Compliance & Analysis: Resolved 10,500+ technical issues, strengthened vendor reconciliation and financial record processes, and utilized SQL for data validation, troubleshooting, and system optimization.

Project Coordinator - Edutel Technologies Private Limited - Bangalore - Bangalore

(2014-06 - 2020-12)

• Project Documentation Expertise: Drafted, reviewed, and issued detailed project documents - 100+ proposals, 50+ tenders, and several reports, ensuring accuracy, clarity, and alignment with annual project objectives.
• Bid Management: Effectively led the bid qualification process for new opportunities, overseeing large and complex bids (RFPs/RFIs) and securing an 80% success rate in proposal submissions.
• Document Control: Developed and maintained an organized, accessible filing system for project-related documents, improving efficiency and organization in project management processes.
• Cross-Functional Collaboration: Worked closely with cross-functional teams to create high-quality RFP and RFI responses.
• Compliance & Support: Managed document control procedures, providing clear guidance and support to project teams to ensure efficient documentation practices.

Faculty - Kalpataru Central School

(2013-06 - 2014-06)

• Personalized Teaching: Adapted teaching methods to suit the different learning needs and abilities of students, ensuring effective and inclusive learning results for 500 students.
• Tracking Student Progress: Evaluated, documented, and communicated students' academic performance, development, and behavior, for their educational and social growth.
• Student Assistance: Committed to supporting students' well-being by providing guidance on academic and career opportunities.
• Classroom Leadership: Ensured discipline while fostering a positive and engaging classroom environment to promote active participation and thorough understanding.
• Personalized Learning: Provided tuition sessions for 500 students from elementary to secondary levels to reinforce core concepts and ensure 100% academic success.

Department Secretary - Robert Bosch

(2006-12 - 2007-11)

• Proficient in executing administrative and secretarial responsibilities to ensure smooth business operations while maintaining strict confidentiality and data accuracy.
• Demonstrated expertise in managing calendars, tracking appointments, and coordinating meetings to maximize productivity and optimize resource allocation.
• Ensured meticulous organization and preservation of records for efficient retrieval and seamless access to essential information.
• Successfully facilitated meeting, travel, and client visit arrangements, liaising effectively with managers, clients, and stakeholders.
• Skilled in gathering and interpreting data to develop comprehensive presentations, MIS reports, and departmental analyses, supporting effective strategic planning and decision-making.

Secretary and Programmer - BAIF Institute for Rural Development

(2002-04 - 2006-02)

• Skilled in monitoring team performance, coordinating project activities, and supporting senior coordinators in project-specific tasks, with a focus on watershed development initiatives.
• Demonstrated strong communication skills in collaborating with internal teams, NGOs, sponsors, and the public, ensuring seamless information flow and fostering stakeholder engagement.
• Meticulous in maintaining records and managing databases, enabling quick access to critical information and generating detailed, insightful reports.
• Skilled at organizing and scheduling meetings, preparing detailed minutes, and ensuring tasks are managed and completed on time.

Counselor & Senior Faculty - Arena Multimedia, Tumkur - Tumkur

(2001-12 - 2002-04)

• Counseled students on career paths and course selections.
• Delivered technical training in multimedia - C Programming, Visual Basic and Oracle.

Bachelor of Computer Science - Computer Science - Bangalore University (1996 - 1999)