K. Sathiya Murthy
Detail-oriented and adaptable professional with a proven record in MIS Reporting, Data Analysis, and Customer Service
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About
Detail-oriented and adaptable professional with a proven record in MIS Reporting, Data Analysis, and Customer Service. Highly skilled in generating critical performance and financial reports using advanced Excel functions. Recognized for leadership, problem-solving, and collaboration, including serving as a Placement Coordinator for the Commerce Department. Seeking opportunities in Data Analysis, Management or Consulting and Finance
Experience
Customer Service Associate (MIS & Reporting) - RR DONNELLEY - Chennai
(2025-06)
- Streamlined utilization reporting and data analysis by automating workflows with advanced Excel functions (SUMIFS, VLOOKUP, IFERROR), significantly improving operational efficiency.
- Managed end-to-end billing cycles and invoice tracking, ensuring financial accuracy through the generation of detailed monthly performance and fiscal reports.
- Designed and implemented dynamic productivity dashboards to monitor KPIs, providing management with actionable insights into utilization, quality, and attendance.
- Developed and delivered high-impact PowerPoint presentations and comprehensive weekly reports to facilitate data-driven decision-making during client reviews.
Sales Intern - Sri Motors (Yamaha Showroom) - Porur, Chennai
- Gained foundational exposure to Sales and Marketing strategies within a retail automotive environment.
- Actively supported customer engagement and assisted in sales activities to drive showroom performance.
Education
MBA - Human Resource Management - Pondicherry University (2025 - 2027)
B.Com - Loyola College (2022 - 2025)
12th - Grace Matriculation School (2022)
10th - Grace Matriculation School (2020)
