Kailash Balmiki

Operations professional with leadership experience in facilitating profit enhancement through Customer service, inventory optimization, Operations management.Experience in executing & driving sales strategy in multi-format retail Organizations to deliver customer promises.

Proven track record in Business operations, P&L management, Inventory management, Replenishment systems, planning and Process improvements.

Store Manager Mar’19-Jun’22

Trent Hyper Market Private Ltd. (A TATA and TESCO Enterprises)

Managing store (22000 sq ft) with sales of 6.5cr monthly with the team of 145 people internal and external.

Shrinkage control of the store and ensured it is within the given budget.

Inventory management of the store to ensure good availability for customers.

Customer service and feedback for continuous improvement and customer satisfaction.

Training and people development on process and audits which enhanced the team for better day to day operations.

Assistant manager –New store Opening Apl '17 - Feb'19

Trent Hyper Market Private Ltd. (A TATA and TESCO Enterprises)

 Successfully opened 1 hyper and 26 market store in given deadline with the best of the standards.

Coordinating with the multiple team for closure of Snags points in timeline

Ensuring the stores is running properly for sales and process for 3 months after opening.

Mumbai

Assistant store manager –Fresh& FMCG Sep '14 - Mar '17

Trent Hyper Market Private Ltd. (A TATA and TESCO Enterprises)

Work with Operations and department managers as a team to solve problems and identify areas to improve/enhance overall service to the customer.

Ensuring the sales numbers are achieved along with shrink in control.

Process adherence compliance 100 %

Mumbai

Department manager -FMCG Jan '10 - Aug '14

Trent Hyper Market Private Ltd. (A TATA and TESCO Enterprises)

Working the team leaders and the team for achieving sales and inventory management controls

Handling customers complaints and having a concrete solution.

Driving replenishment process and inventory management

Mumbai

Apr '06 - Dec '09

Department manager –FMCG & Fresh

Hypercity Retail India Pvt Ltd.

Ensured the Customer service and store standard are always high

Ensured the Audits are consistently green.

Working with team to achieve monthly numbers

Bachelor Of Commerce Apr’06 - Mar '12

Mumbai University

HSC –P D Lions collage of commerce

SSC –St jude’s High School