Associate Engineer - Vodafone Idea (Quess Corp) - Pune
(2025-02 - 2026-08)
Project: SNOC
- Need to check D-1 alarms using SNOC Unified dashboard. If the alarm count is higher need to escalate to Circle or Transmission team.
- Also, if required need to raise standard CR using SNOC Service Manager Portal (HPSM) to stop flapping of alarms in co-ordination with Circle team.
Network Design Engineer - Nokia (Team Lease Payroll) - Pune
(2022-07 - 2025-02)
Project: Nokia IP Consolidation
- CR Analyzing and Scheduling state need to check the MOP and schedule. Next when CR is Approval state.
- Once CR is in Execution and Planning drop mail to concern team and confirming the pre-status of site, and start the Activity.
- See the MOP and check the pre-status of site on Existing Router and also see any IP duplicity or same BDI or VLAN is already configured on Propose Router.
- Coordinating with IP Planning team if any changes to be done and then execute the MOP.
- After the Execution take the post logs i.e., getting ARP and ping on Proposed Router.
- If site is working then again send mail to concern team and confirm the Post-status of Site.
Junior Executive - Tata Communication Transformation Service Ltd. - Pune
(2021-12 - 2022-03)
Project: CDC (Centralized Delivery Centre)
- Primary goal to check to check V-Master Portal once any case of your region we have self-assign and load it for Site Survey to Field team SLA for Site Survey is 2days.
- After that check Scope of Work (SOW) how much IBD and OSP is involved and mark mail to EM team, for arranging necessary permission. Once permission arranged then work will be started.
- After that Material and Fiber pulling/ termination work mail to Field team for same and complete the work in SLA.
NOC Engineer - Prompt personnel consultancy services pvt. ltd - Pune
(2020-07 - 2021-09)
Vodafone Idea (Tata communications and Transformation Services Ltd.). Project: TCTSL-VIL-Transport consolidation. L1 NOC Engineer to perform IP Engineer.
- Primary goal to check once CR is Execution and Planning take the CR in Execution.
- Once CR is in Execution and Planning drop mail to concern team and confirming the pre-status of site, and start the Activity.
- See the MOP and check the pre-status of site on Existing Router and also see any IP duplicity or same BDI or VLAN is already configured on Propose Router.
- Coordinating with IP Planning team if any changes to be done and then execute the MOP.
- After the Execution take the post logs i.e., getting ARP and ping on Proposed Router.
- If site is working then again send mail to concern team and confirm the Post-status of Site.
NOC Engineer - Lobo Staffing Consultancy services pvt.ltd - Hyderabad
(2019-09 - 2020-03)
Client: Vodafone Idea (Tata communications and Transformation Services Ltd.). Project: MSOC. L1 NOC Engineer to perform IP troubleshooting.
- Primary goal to raise docket when any link goes down.
- Experience in Huawei/ Cisco/Juniper Routers and Switches. Working with LAN/WAN environments.
- Providing support for Enterprise Backend customers for resolving the link down issues to avoid the service outages with in SLA.
- Troubleshooting of customer issues regarding routing, latency, and slow speed Packet drops, WAN issues and LAN issues.
- Coordinating with Customers and Back-end and Last mile team to resolve the link down issues.
- Preparing RFO/RCA related to IP issues.
- Ensuring all the complaints & requests to be resolved within a Service Level Agreement (SLA).
- Working for trouble tickets for continuous alarms monitoring and addressing primary issues reported by customer.
- Reverting mails, issues addressed by customer on primary basis.
NOC Engineer - Prompt personnel consultancy services pvt ltd - Pune
(2016-09 - 2019-06)
Client: Tata communications and Transformation Services Ltd. Project: MPLS (Core). L1 NOC Engineer for core MPLS Network of TCTSL (Pune).
- Primary goal to maintain efficient up time of MPLS Core network.
- Maintain the availability of IP/MPLS Network of Tata communications/Tata Teleservices and its various elements and services riding on the network.
- Preparation and Execution of MOP'S as per requirement by Internal and External customers.
- Coordination with NOC of Tier 1 & 2 of other carrier providers for internet routing issues.
- Ensuring all the complaints & requests to be resolved within a Service Level Agreement (SLA).
- Working for trouble tickets for continuous alarms monitoring and addressing primary issues reported by customer.
- Reverting mails, issues addressed by customer on primary basis.
