Kalpanath Baidya

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profit.

Seasoned Deputy Sales

Manager with relevant experience in driving revenue growth, leading sales teams, and forging strong relationships with clients. Strengths include strategic planning, team management, and customer service skills. Past roles demonstrate significant impact in boosting sales performance and enhancing client satisfaction levels.

Account Executive - Kotak Mahindra Bank Ltd

(2018-12-30 - 2020-12-18)

• Managed client accounts to ensure high levels of customer satisfaction.
• Collaborated with cross-functional teams to streamline service delivery processes.
• Prepared and delivered presentations on financial products and service.

Acquisition Manager - Indusind Bank Ltd

(2020-03-14 - 2021-11-17)

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

Relationship Officer - Canara hsbc life insurance company Ltd

(2021-09-08 - 2022-08-12)

• Managed client relationships to ensure effective insurance and banking product integration.
• Collaborated with sales teams to develop tailored bancassurance solutions for clients.
• Conducted product training sessions for bank staff on insurance offerings and compliance.
• Analyzed client needs to recommend suitable insurance and banking services effectively.

Relationship Manager - Tata aia life insurance company Ltd

(2022-09-16 - 2023-08-12)

• Cultivated strong client relationships to enhance customer satisfaction and loyalty.

Deputy sales Manager - Icici prudential life insurance Itd

(2023-08-16 - 2025-05-01)

• Bancasurance indusind Bank chanel team handling role.
• Managed sales team performance and set strategic goals for growth.
• Collaborated with bank personnel to identify cross-selling opportunities for insurance products.
• Reviewed and updated documents related to bancassurance products such as terms and conditions, brochures.
• Analyzed market trends and competitor activities to develop effective marketing strategies for bancassurance products.

Secondary Education - W.B.B.S.E (2009 - 2009)

Higher Secondary Education - W.B.B.H.S.E (2011 - 2011)

Diploma - Civil Engineering - W.B.S.C.T.E (2014 - 2014)

B.tech - Civil Engineering - M.A.K.A.U.T (2017 - 2017)