ServiceNow Test Consultant
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A results-driven QA professional with 11+ years of experience in software testing, specializing in ServiceNow Testing, API Testing, and Mobile Application Testing across Telecom and Retail domains. ISTQB Certified, ServiceNow CSA, and ATF Micro Certified, with strong hands-on expertise in both manual and automation testing.
Testing across ITSM, ITOM, ITAM, CSM, GRC, and Service Portals on the ServiceNow platform.
Implementing end-to-end test strategies including black box, regression, integration, and UAT.
Automation using ServiceNow ATF and test management tools like JIRA, Bugzilla, and Agile Development module in ServiceNow.
Testing across ITSM, ITOM, ITAM, CSM, GRC, and Service Portals on the ServiceNow platform.Implementing end-to-end test strategies including black box, regression, integration, and UAT.Automation using ServiceNow ATF and test management tools like JIRA, Bugzilla, and Agile Development module in ServiceNow.Performing REST API testing using Postman, validating complex workflows and integrations.Leading and mentoring QA teams, coordinating with stakeholders, and ensuring timely delivery of high-quality releases.
