Kanchoju Uma devi

Experienced Consultant with a demonstrated history of working in Sales & Distribution module of SAP by performing detailed analysis of complex business process requirements and providing appropriate system solutions.

Functional Consultant - SAP SD - Infosys - Hyderabad, India

(2023-12)

Having 4.2 years of experience in ERP as SAP SD Consultant. Having sufficient knowledge on cross modules (MM/ QM/ FICO/ ABAP).

• Worked on various Change Requests which include standard configuration settings through landscape model.
• Worked on various Enhancements that involves addition of new requirements to the existing functionality.
• Having good experience in preparation of Functional specifications and Identifying relevant RICEFs.
• Analyzing background job failures and carryout analysis with ABAPers and will take actions accordingly and works on different error status of IDOCs and reprocess
• Works with technical team for debug analysis to resolve the issues and will give training support to new end-users.
• Works on emergency transports as needed for high priority issues.
• Working as Cluster Lead for APAC region.
• Having good team management skills.
• Working on Incidents and Service requests irrespective of region(EMEA/ APAC/ NA).
• Having hands-on experience in Service-now, SOLMON, PROTON tools.
• Able to finish the deliverables on time with detailed analysis/ solution.

SAP SD Consultant - Tata Consultancy Services - Hyderabad, India

(2019-09 - 2023-11)

Having 3 years of experience in ERP as SAP SD Consultant.

• Assisting users in all aspects of SAP SD functionality and attending tickets ranging severity level from 3 to 5.
• Provide resolutions to the issues log by customer within given SLA and will provide Functional & Technical Support to customers.
• Works with technical team for debug analysis to resolve the issues and will give training support to new end-users.
• Extensively works on enhancements / Modification / Correction on existing processes and change requests pertaining to business requirements.
• Works on emergency transports as needed for high priority issues
• Monitoring the background jobs and IDOCs , Analyzing background job failures and carryout analysis with ABAPers and will take actions accordingly and works on different error status of IDOCs and reprocess.

Bachelor of Technology - Computer Science Engineering (CSE) - Anurag college of Engineering (2015-06 - 2019-05)

Pre University Course - MPC - Sri Chaitanya Junior Kalasala (2013-07 - 2015-05)

SSC - Sai Sindu Grammar High School (2005-06 - 2013-04)