Kannan Srinivasan

Senior Software Engineer with over 3 years of hands-on experience working on ServiceNow (SaaS) Change Management for a leading global banking client, built on a solid foundation of 7 years in software development spanning .NET technologies, PHP, and full SDLC delivery. Comfortable managing Release-on-Demand change workflows, coordinating with cross-functional teams, and maintaining clear release documentation. Recognized with a SPOT Award for consistent, high-quality delivery.

Senior Software Engineer — ServiceNow (SaaS) at Virtusa Consulting Services (P) Ltd (2022-12 – 2026-06)

Client: Citi Bank Corporation

• Own end-to-end ServiceNow Change Management for Release-on-Demand requests, driving each change from initial registration through scheduling and deployment.
• Lead complex change workflows involving server additions, multi-level task approvals, and coordination across DBA and Group Lead teams to ensure on-time, compliant releases.
• Maintain full release transparency by publishing detailed release notes to Confluence and managing real-time stakeholder communication via MS Teams.
• Support medium-to-critical priority change requests, helping ensure minimal disruption to banking operations.
• Achievement: Earned the SPOT Award for consistent task completion and high-quality delivery.

Software Engineer at SPowerz Solutions (P) Ltd (2022-04 – 2022-10)

• Developed web applications utilizing PHP 8.0 within a Linux environment.
• Executed critical enhancements and bug fixes for the organization's ERP system.
• Engineered automated Excel reporting tools using the PHPSpreadsheet framework.

Senior Software Engineer at Geometric Ltd (2012-09 – 2013-03)

Project: QLS-VO (Quality Leadership Systems for Vehicle Operations) — Client: Ford Technology Services India. Built using VB.NET, Windows Forms,.NET Framework 2.0, and Oracle.

Programmer Analyst at Accenture Services (P) Ltd (2010-07 – 2012-04)

• Project: BPO Time Tracker — Developed a dedicated tracking application for Accenture CIO Gold using C# and MS-Access.
• Project: Sanofi-Aventis Integration Layer — Built scalable web solutions for a global healthcare giant using ASP.NET and Oracle 10g.
• Project: ACE Insurance — Developed Windows-based forms using C# and SQL Server Compact Edition.
• Project: CAMS (Competency Assessment System) — Utilized the REBAR Architecture and VB.NET to build an internal assessment tool for Accenture CIO.

Software Engineer at STIRA Technologies (2009-09 – 2010-05)

• Project: Pago — Developed an online money transfer portal integrating the Authorize.NET payment gateway.

Software Engineer at Covansys India Ltd (2006-08 – 2008-04)

• Project: Rate Request Workflow (APL Inc.) — Built a logistics workflow application using WinForms, C#, and Infragistics controls.
• Project: PayPal Merchant Integration — Developed Web Services and XML solutions for e-commerce merchant onboarding.
• Project: Assortment and Costing Tool (GAP Inc.) — Developed retail-focused web tools using ASP.NET and SQL Server 2000.

Software Engineer at Coralgrid Software (P) Ltd (2004-04 – 2006-07)

• Project: Subprime Smart — Developed secure web services using https/SSL for Wellington Technologies.
• Project: Metagrid — Developed a multi-bank product for ICICI and HDFC using VB.NET, Core Java, and Servlets.
• Project: Scotia MIS — Engineered a web-based P&L generation tool for Scotia Bank using VB.NET and JavaScript.

B.E. in Computer Science & Engineering – Thiagarajar College of Engineering (2002)

HSC (1998)

SSLC (1996)