Karan Kumar
Digital Marketing & MIS Reporting Executive
Talent
New DelhiMember since September 3, 2026
Digital MarketingCommunication
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Digital MarketingCommunication
About
A detail-oriented and results-driven Digital Marketing & MIS Reporting Executive with hands-on experience in digital campaigns, data reporting, customer communication, tele-collections, and smartphone retail sales. Adept at performance tracking, CRM handling, and providing actionable insights to support business decision-making.
Experience
Digital Marketing & MIS Reporting Executive - Ram Fin Corp Pvt. Ltd.
- Executed digital marketing campaigns across various online platforms.
- Prepared MIS reports, dashboards, and performance summaries.
- Tracked KPIs and presented insights for management decisions.
- Managed CRM data and improved lead performance & conversion quality.
Tele Collection Executive - Home Credit Pvt. Ltd.
- Conducted outbound recovery calls for overdue accounts.
- Negotiated payment plans and resolved customer objections effectively.
- Maintained accurate customer data and met monthly collection targets.
- Ensured compliance and professional communication in all interactions.
Sales Executive (Exclusive Store) - Vivo Mobile Pvt. Ltd.
- Assisted customers with smartphone selection and product explanation.
- Met sales targets while maintaining high customer satisfaction.
- Upsold accessories and handled billing & service queries.
- Managed store operations and supported promotional activities.
Education
Bachelor of Arts (BA Hons.) - Indira Gandhi National Open University (IGNOU)
10th Passed - C.B.S.E. Board, South Delhi
12th Passed - C.B.S.E. Board, South Delhi
Skills
Digital Marketing & MIS Reporting Executive
