Karthik S

Senior Business Analyst with 7+ years of experience in Business Analysis, Product Management, ERP/HRMS implementations, and end-to-end project delivery. Expertise in requirement gathering, BRD/FRD documentation, process mapping, stakeholder management, UAT, Agile methodologies, and Jira. Proven track record in delivering scalable solutions, driving product enhancements, and ensuring customer satisfaction through effective collaboration with cross-functional teams.

Senior Business Analyst - eReleGo Technologies Pvt Ltd - Bangalore, Karnataka

(2022-04)

• Led end-to-end project delivery across the SDLC, from requirement gathering and analysis to implementation and post-production support.
• Conducted requirement elicitation, gap analysis, and process mapping, translating business needs into BRDs, FRDs, user stories, and functional specifications.
• Collaborated with cross-functional teams including Development, QA, Operations, and stakeholders to deliver scalable solutions in Agile/Scrum environments.
• Managed backlog refinement, sprint planning, release management, and change requests using Jira to ensure timely delivery of business requirements.
• Facilitated UAT, defect management, root cause analysis, and requirement traceability to ensure quality and alignment with business objectives.
• Worked closely with technical teams and business stakeholders to drive product enhancements, process improvements, and system integrations.
• Developed reports, dashboards, and business insights while ensuring data accuracy, user adoption, and successful stakeholder engagement.

Senior Executive - Sales & Marketing - Essar Propoerty Management

(2019-10 - 2021-09)

• Conducted market and data analysis to support business decisions and identify opportunities for process improvement.
• Utilized Salesforce CRM to manage, validate, and analyze data, ensuring accuracy and effective stakeholder communication.
• Collaborated with cross-functional teams to gather requirements, prepare reports, and support business initiatives.
• Identified reporting inefficiencies and implemented process improvements to enhance operational efficiency and data visibility.
• Developed MIS reports and dashboards to provide actionable insights and support management decision-making.

Executive - Sales/Marketing - SOBHA LTD

(2018-06 - 2019-09)

• Led comparative market analysis initiatives to support data-driven property valuation decisions, applying structured methodology aligned with stakeholder expectations.
• Utilized Salesforce CRM to extract, validate, and manage property-related financial data, mirroring the requirements of CRM experience and collaboration with promotions/brand teams.
• Demonstrated a proactive and agile approach in identifying reporting inefficiencies and streamlining them for operational improvements.

Master of Business Management - Business Management - Ramaiah Institute of Management Studies - Bangalore (2016-07 - 2018-06)

Bachelor of Science - Bio-Technology - St Joseph's College - Bangalore (2013-07 - 2016-05)