Katta Pramod

Retail Operations Professional with 6+ years of experience in retail, hospitality, and food service operations. Experienced in managing multi-store operations, team leadership, inventory control, and sales performance. Currently overseeing 4 store locations and managing 35+ employees including shift managers and store managers.

Skilled in improving operational efficiency, training teams, increasing revenue, and ensuring high customer satisfaction. Seeking opportunities as Area Manager / Retail Operations Manager.

Store Manager - Temptations & Scoops Ice Creams - Hyderabad

(2024-01)

• Managing 4 store locations and supervising 35+ employees including shift managers and store managers.
• Overseeing daily operations including store opening/closing, cash handling, and sales monitoring.
• Monitoring sales performance and implementing strategies to increase revenue.
• Managing inventory levels, stock movement, and vendor coordination.
• Preparing monthly MIS reports including sales, expenses, and profitability.
• Ensuring high standards of customer service and store presentation.

Duty Officer - PVR INOX - Hyderabad

(2023-01 - 2023-12)

• Supervised daily operational activities ensuring smooth functioning across departments.
• Managed and coordinated a team of 15 employees.
• Executed merchandising and promotional activities to improve customer engagement.
• Assisted HR with recruitment, onboarding, and staff training.
• Monitored daily sales performance and prepared operational reports.

Supervisor - Bakersfun Pvt Ltd

(2022-03 - 2022-12)

• Handled petty cash and maintained accurate transaction records.
• Conducted inventory checks and coordinated stock replenishment.
• Trained new staff on operational processes and safety standards.

Team Leader - Reliance Retail

(2021-03 - 2022-02)

• Managed stock control, store replenishment, and inventory tracking.
• Conducted staff performance reviews and supported team development.
• Analyzed customer behavior and supported store sales growth.

Head Cashier - Spencer's Retail

(2018-02 - 2021-02)

• Managed daily cashier operations including opening/closing and cash audits.
• Prepared staff schedules based on peak hours and store traffic.
• Trained new cashiers and monitored transaction accuracy.

MBA - Human Resources Management - Nelson Business School (2024) Hyderabad

Bachelor of Hotel Management - Hotel Management - Acharya Nagarjuna University (2022)

SSC - ZPH School (2015) Visakhapatnam