Kavitha Prakash

A talented Medical Transcriptionist with over three years of experience, Medical Records Reviewer with over two years of experience, and Medical Scribe with six months of experience seeking a job in a reputed organization and to utilize exceptional skills for the organization to the best of my knowledge, skill and ability. Self-resourceful with strong customer approach and ability to influence others have consistently drove uncompromising goal attainment. Thorough knowledge of the MS office tools (expertise in working with MS office).

Excellent communication skills (both verbal and written) necessary to perform the essential functions of the position. Ability to work and communicate in a positive and cooperative manner with management and supervisory staff, co-workers and other personnel when providing information and services, seeking assistance and clarification and resolving problems. Deep knowledge of medical terminology, anatomy and physiology, and the various medical specialties as required in areas of responsibility.

Medical Transcriptionist (Training and Certification) at Yogam BPO (2013-06 – 2013-06)

Trained and certified in Medical Transcription

Transcriptionist at Prescribe InfoTech (ROI - Texas Oncology) (2013-09 – 2015-03)

• Transcribe and interpret the dictation into diagnostic test results, operative reports, referral letters, and other documents.
• Responsible for maintaining knowledge of new procedures, medications, etc.
• Maintain typing speed of 60 WPM.
• Maintain ongoing personal education to ensure continuous quality improvement.
• Achieve and maintain a good QA score of 98%.

Senior Customer Care coordinator – Ward Secretary at Manipal Hospital (2015-04 – 2017-03)

• Reporting to the operating manager is responsible for day to day administrative functions.
• Answer all phone calls and emails directed to the customer care department and deal with them as possible or provide detailed information to forward on to the appropriate department.
• Handle the initial escalation of concerns and try to bring them to a resolution and bring to the attention of the operating manager as needed.
• Develop and maintain an effective working relationship with all in office and personnel as required.
• Follow all service targets and tasks as set by Management and Doctors to ensure timely completion of service requests.
• Delivering discharge summaries on time to customers coordinating with nurses and doctors.

Senior medical transcriptionist and editor at Cameo Corporate Services (2017-03 – 2018-07)

• Perform quality improvement audits.
• Review and edit drafts prepared by speech recognition software, making sure that the transcription is correct, complete, and has a consistent style.
• Translate medical abbreviations and jargon into the appropriate long form.
• Identify inconsistencies, errors, and missing information within a report that could compromise patient care.
• Followup with the healthcare provider to ensure the accuracy of the reports.
• Follow patient confidentiality guidelines and legal documentation requirements.
• Enter medical reports into electronic health records systems.

Medical Record Reviewer at Preludesys - KPO (2018-09 – 2018-12)

Reviewing the given legal medical records and comprises it to present as a document.

Medical Record Reviewer at Rapid Care Company (2019-10 – 2023-06)

• Review medical charts to ensure they are complete, accurate, and in compliance with all guidelines and regulations.
• Create summaries of medical records for various purposes, such as law enforcement investigations.

Medical Scribe at Cognizant (2023-06 – 2024-02)

Medical Summarizer at Medvoice Transcription Services (2024-06 – Present)

Certified Medical Transcriptionist in Medical Transcription – Yogam BPO

BBA in Business Administration – Annamalai University

BSMS – MGR University