Kavyana J

Detail-oriented Technical Support / Application Support professional with 1+ year of hands-on experience supporting and troubleshooting web applications. Skilled in application troubleshooting, debugging, SQL/MySQL, Java, HTML, CSS, JavaScript, JSP, Servlets, JDBC, Apache Tomcat, Linux, and XAMPP. Experienced in analyzing application errors, resolving database connectivity and data-related issues, troubleshooting server and configuration problems, and supporting reliable application functionality.

Strong analytical and problem-solving skills with a focus on root cause analysis, issue resolution, and effective technical support.

Salesforce Developer Trainee - Abhyram IT Solutions

(2026-03 - 2026-08)

• Worked on Salesforce application configuration and administration, including custom objects, fields, validation rules, profiles, permission sets, page layouts, and flows.
• Configured application features based on business requirements and investigated configuration-related issues.
• Worked with Apex, Triggers, SOQL, and asynchronous Apex for application functionality and issue analysis.
• Performed debugging and error analysis using Salesforce Debug Logs to identify and troubleshoot application issues.
• Worked with Data Loader for data import and export and resolved data-related issues by validating records and configurations.
• Analyzed application behavior, identified technical issues, and supported troubleshooting during development and configuration activities.
• Created Apex Test Classes and verified application functionality and code coverage.
• Worked in an Agile environment, collaborated with team members, and tracked tasks and issues using JIRA.

Web Developer Trainee - UR Rao Satellite Centre – ISRO

(2024-11 - 2025-11)

• Designed and developed a web-based Procedure Editor for creating, editing, and managing satellite testing procedures within a secure intranet environment.
• Developed user interfaces using HTML, CSS, and JavaScript for creating and modifying procedure steps.
• Developed backend functionality using Java Servlets, JSP, and JDBC for form processing, business logic, and database operations.
• Designed and managed MySQL database tables for storing procedure data, files, and related metadata.
• Implemented role-based authentication and access control to restrict application features to authorized users.
• Deployed and configured the application on a Linux environment using Apache Tomcat.
• Performed debugging and troubleshooting of frontend, backend, database, and server-related issues during application development.
• Worked with MySQL and JDBC to identify and resolve database connectivity and data-handling issues.
• Implemented file upload and PDF/Excel export functionalities for procedure management.
• Used debugging and problem-solving techniques to identify application errors and ensure reliable application functionality.

Bachelor of Engineering - Information Science and Engineering - RNS Institute of Technology, Bengaluru (2021)