Keerthi Keshav

Motivated and people-focused HR Practitioner with hands-on experience in employee onboarding, candidate communication, and HR support. Currently working in an HR advisory role, managing application processing, orientation scheduling, and candidate engagement. Passionate about building a career in Human Resources, with strong skills in employee relations, problem-solving, and communication.

Dedicated to contributing to organizational growth through effective HR practices and employee experience management.

Human Resource Recruiter / SME at Joules to watts (Client: Accenture- FedEx) (2025-08 – Present)

Currently working as a Subject Matter Expert (SME), guiding team members on recruitment processes and operational workflows. Undergoing training for Acting Team Leader (ATL) responsibilities including team coordination, operational support, and mentoring recruiters.

• Manage end-to-end recruitment for logistics and warehouse positions supporting FedEx operations.
• Utilize Olivia AI recruitment platform to assist candidates in applying for roles and completing initial screening questionnaires.
• Conduct pre-screening discussions to verify candidate eligibility, shift flexibility, and facility requirements before moving forward in the hiring process.
• Coordinate background verification through First Advantage to ensure candidate compliance and eligibility.
• Issue formal offer letters and onboarding instructions to candidates who successfully clear background verification.
• Handle high-volume recruitment pipelines, ensuring timely hiring for operational workforce demands.
• Maintain continuous candidate communication and engagement throughout the hiring lifecycle.

HR Practitioner at Joules to Watts (Client: Accenture – UPS) (2024-08 – 2025-11)

With over a year of experience as an HR practitioner, expanded expertise by qualifying as Quality Auditor. In this capacity, responsible for auditing calls handled by new junior team members, actively training colleagues by providing constructive feedback, and serving as a communicating link by relaying essential updates from higher management to new joiners.

• Managed driver application and onboarding processes, guiding candidates through calls, texts, and emails.
• Scheduled and coordinated orientation sessions, ensuring smooth onboarding experiences.
• Supported candidates throughout the hiring journey, improving candidate experience and retention rates.
• Handled high volumes of applications with accuracy, demonstrating strong HR operations and organizational skills.

Senior Sales Associate at Firstsource Solutions Ltd. (2022-08 – 2024-02)

• Delivered exceptional customer service and solutions, helping clients understand products and billing.
• Consistently ranked among top sales performers with excellent NPS (Net Promoter Score) ratings.
• Developed strong skills in communication, conflict resolution, and client engagement—transferable to HR roles.

MBA in Human Resource Management – Symbiosis International School for Digital and Online Learning (2027)

Bachelor's Degree – K.L.E S. Nijalingappa College

Pre-University – RNS Bunts Sangha PU College

High School – PEMHS