Ketki Passi
L & D Professional
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About
Curious and impact-driven Learning & Development professional with 14+ years of overall experience and 8+ years of experience in building capability that drives real business results.
I translate strategy into scalable learning solutions that strengthen performance and build sustainable leadership pipelines.
As a continuous learner with an agile mindset, I adapt easily to evolving business needs and thrive in fast-paced environments.
I bring a positive, collaborative approach to every initiative, working closely with cross-functional teams to build meaningful stakeholder relationships.
My creativity and attention to detail help me think beyond the obvious and find thoughtful solutions to complex challenges.
Experience
WORK EXPERIENCE
Jombay (CEIL Group) (December 2023-NOW)
Learning and Development Consultant at Jombay. Partner with organizations to align business strategy with capability development. Leverage a crossindustry, outside-in perspective to diagnose talent gaps, strengthen learning ecosystems, and design high-impact interventions that drive measurable business outcomes.
Key Highlights
- Learning Needs Analysis (TNA) – Conduct focus group discussions and understand training needs of the business to diagnose capability gaps.
- End-to-End Learning Strategy & Delivery–Collaborated with HR and
framework, ADDIE, Bloom’s Taxonomy, to drive measurable capability
Build
- Assessment and Impact Measurement – Leveraged scientific assessments
- High-Potential & Succession Development – Identified and developed high-potential talent through assessment insights, strengthening succession pipelines and leadership readiness.
- Leadership Development Across Levels – Spearheaded capability-building
- Employee Engagement - Helped Organization to run the Employee
LIVSPACE (February 2019- July 2023)
Worked as a Senior Learning Specialist, Aligning learning strategy with business growth and operational goals.
Key Highlights
- Conducted Learning Needs Analysis with Managers to understand specific business gaps
- Created video-based capability-building programmes as per the business (process-oriented).
- Designed and delivered onboarding programs for new hires to
- accelerate productivity.
- Implemented and drove adoption of the Learning Management System
- (LMS) across locations.
- Presented L&D dashboards and impact insights to leadership for
- decision-making.
- Partnered with business heads to address performance gaps through
- targeted learning interventions.
As a Co-founder and Head of L & D, I Built and scaled the corporate enterprise from inception to profitability.
Key Highlights
- Managed P&L, client strategy, brand positioning, and operations.
- Led hiring, onboarding, and capability development of internal teams.
- Drove strategic partnerships with clients
- Negotiating the procurement and external Vendors
Drove business development and client engagement while managing end-to-end project execution, and designing structured onboarding and capability-building processes to ensure delivery excellence.
Key Highlights
- Led business development, client engagement, and project execution.
- Designed onboarding and skill-building processes for new hires.
- Managed end-to-end client lifecycle and delivery excellence.
As the Senior Designer on floor, understood the requirements, conceptualized and designed. I also enabled my team to build capability not only in design but also process and products
Key Highlights
- Content creation for the training team
- Training the new team members on floor
- Engaging and developing client relationships
- Conceptualizing, consulting and designing as per client specifications
- Site management from initiation till hand over
- Vendor negotiation
Education
EDUCATION
IIM -LUCKNOW (September 2023-October 2024)
Advanced Programme in Human Resource Management
KPMG (July 2023- October 2023)
The Future Learning and Development Leader programme (FLDLP)
L.S RAHEJA SCHOOL OF ARCHITECTURE (April 2006- May2008)
Diploma In Interior Design
Symbiosis College Of Arts And Commerce, Pune (July 2003- May 2006)
Bachelors In Arts (Economics)
DELHI PUBLIC SCHOOL,NOIDA (1993-2003)
Class X & Class XII