Khubaib Ahmad

To work in a challenging environment with a good team spirit and put my best efforts with a keen desire for betterment and success of the Organization & Related Work Place etc.

Duty Manager - Hotel Grand Geet

(2021-06)

• Responsible for Front Office Operation that includes leading and managing all Section of the front office department in order to ensure the highest service Standard
• Managed and trained the Front Office Staff

Front office & Reservation Supervisor - Hotel Rass Kanpur

(2017-03 - 2021-05)

• Provide the professional and friendly service for guest.
• Adjusted room rate to maximize revenue per available room implemented the upselling programme.
• Kept updated record of office experdies and cost.

Front office Supervisor - Hotel Deep Palace Lucknow - Lucknow

(2015-02 - 2017-04)

• Manage guest request. Inquiries and complaints
• Ensure front desk procedure are followed
• Handle the front desk management

Front office executive - Hotel Arif Castle Lucknow - Lucknow

(2013-02 - 2015-01)

• Managing the reception area and ensuring the office is neat and tidy
• Greeting and welcoming clients, customers and visitors courteously and professionally
• Answering phone calls and directing them to the appropriate staff
• Handling incoming and outgoing mail and packages.
• Handled the Guest check-in and check-out

Front office senior associate - Hotel India Awadh

(2011-06 - 2013-02)

• Key responsibility
• Guest greeting and assistance
• Reservation and room assignment

Front office association - Hotel Gemini Continental

(2010-07 - 2011-05)

Bachelor of Hotel Management - UPTU

Intermediate - U.P. Board, Allahabad

High School - U.P. Board, Allahabad