Khushwant Yaduvanshi

To learn how to motivate myself and improve my leadership skills and creativity so that I can become one of the most competent in my position.

CRM Manager - T and T Realty Services Private Limited - Gurugram

(2022-12)

Currently Working as CRM Manager. Following are the Key Responsibilities:

• Working on salesforce software.
• Create comprehensive transfer sets for clients, ensuring accuracy and completeness in documentation.
• Facilitate the issuance of allotment letters and oversee the preparation of Builder Buyers Agreements for clients.
• Draft and vet transfer files, ensuring legal and regulatory compliance and adherence to company standards.
• Assist customers in updating their payments, providing timely and accurate information on financial transactions.
• Coordinate and oversee the completion of conveyance deeds and registry processes at the Sub-registrar's office.
• Manage the smooth handing over and taking over of units, ensuring a seamless transition for clients.
• Build and maintain strong relationships with clients, addressing their concerns and providing excellent customer service.
• Generate regular reports on the status of transfer, payments, possession and registry of units.
• Monitor customer satisfaction levels and take proactive measures to address any issues, ensuring a positive customer experience.
• Act as a liaison between the company and government agencies, as well as private builder's offices, to facilitate efficient communication and collaboration.

Estate Manager - HEWO-II GH-41 Apartment Owners Welfare Society - Gurugram

(2020-03 - 2022-11)

Legal Executive - Haryana Real Estate Regulatory Authority - Gurugram

(2019-04-09 - 2020-02-29)

• Preparing Decree for the Authority.
• Drafting and vetting of files/Decree.
• Scrutiny & verification of the documents.

Advocate - District Court Gurugram - Gurugram

(2016-08-01 - 2017-05-31)

Worked as an Advocate with Mr. Nikesh Raj Yadav Advocate (Secretary). During my period I have learned the procedure, filing, client dealing and the proceeding of the Civil and Criminal Court and further handled legal matters under their guidance.

MBA - Master of Business Administration in HR & Marketing - M.D.U. Centre for Professional & Allied Studies (2020 - 2022)

LL.M.

• Corporate Law Specialization - M.D.U. Centre for Professional & Allied Studies (2017 - 2019)

B.A L.L.B. (HONS) - Five Year Course - University Institute of Law and Management Studies (Maintained Institute of M.D.

University

Rohtak) (2011 - 2016)

Class XII - Humanities; Affiliated to C.B.S.E Board - Kendriya Vidyalaya Air Force Station (2010 - 2011)

Class X - General; Affiliated to C.B.S.E Board - Kendriya Vidyalaya Air Force Station (2008 - 2009)