Business Continuity Lead (Contractor) at Avalara Inc. via Yash IT Pro (2025-04 – Present)
- Lead BCM strategy aligned with Enterprise Risk Management objectives and ISO 22301 standards across the global organization.
- Conduct enterprise-wide Business Impact Analyses and risk assessments to identify critical processes and dependencies.
- Develop and test business continuity and disaster recovery plans, ensuring readiness across business units.
- Facilitate crisis simulations and executive tabletop exercises to strengthen organizational response capability.
- Designed and implemented custom GPT-based automation tools to streamline BCM reports, risk summaries, and plans — improving efficiency and standardization across the program.
Senior Manager at Yotta Infrastructure Pvt. Ltd. (2024-07 – 2024-12)
- Led ISO 22301 implementation across business and support functions, driving certification readiness.
- Conducted risk assessments and enterprise-wide Business Impact Analyses.
- Designed crisis management and continuity strategies aligned to organizational risk appetite.
- Coordinated certification and audit activities with external assessors.
- Delivered BCM awareness and training programs to leadership and operational teams.
Manager at Qualfon (2021-08 – 2024-06)
- Led the global Business Resilience program for Avalara Inc., supporting operations across EMEA, Europe, North America, South America, and Asia.
- Managed and mentored a team of 4 resilience professionals overseeing continuity initiatives.
- Led enterprise BCM framework implementation across global delivery centers.
- Directed IT disaster recovery testing and maturity assessments.
- Reviewed client contracts for continuity and regulatory obligations.
- Coordinated internal and external audits, ensuring full compliance adherence.
Senior Consultant at Ernst & Young, India (2021-04 – 2021-08)
- Led the global Business Resilience program for Avalara Inc., supporting operations across EMEA, Europe, North America, South America, and Asia.
- Managed and mentored a team of 4 resilience professionals overseeing continuity initiatives.
- Led enterprise BCM framework implementation across global delivery centers.
- Directed IT disaster recovery testing and maturity assessments.
- Automated BCM workflows and documentation structures, reducing manual effort.
- Coordinated internal and external audits ensuring compliance adherence.
Senior Associate at Publicis Groupe – Re:Sources (2019-06 – 2021-03)
- Established and tested Business Continuity and Disaster Recovery frameworks.
- Developed emergency response procedures and crisis communication plans.
- Trained employees on emergency notification tools and response systems.
- Ensured recovery capability for critical business applications.
Consultant – IT Advisory at KPMG India (2017-02 – 2019-05)
- Implemented ISO 22301 and ISO 27001 frameworks for global clients.
- Designed data privacy frameworks aligned with GDPR.
- Conducted risk assessments and gap analyses across client organizations.
- Developed workplace recovery solutions and disaster recovery strategies.
- Delivered client proposals and compliance roadmaps.
Senior Associate at ANB Consulting (2015-10 – 2017-01)
- Implemented Business Continuity Management and Information Security frameworks.
- Conducted DLP gap assessments and privileged identity reviews.
- Coordinated IT and security audits.
Information Security Analyst at MitKat Advisory Services (2014-08 – 2015-09)
- Designed and implemented ISO 22301, ISO 27001, and ISO 20000 frameworks.
- Conducted internal audits and awareness training programs.
