Killer Kiran
Supply Chain Operations Analyst | Fulfillment, Logistics Tracking & Export Documentation
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About
Supply chain and logistics professional with 3+ years of fulfillment operations, planning, and documentation experience across two tier-1 global ocean carriers (Hapag-Lloyd, CMA CGM GBSI), coordinating 800+ shipments monthly end-to-end from booking and planning through export documentation and customs-compliant filing. Skilled in logistics tracking, data cleaning, schedule/inventory reconciliation, and KPI-driven reporting (Excel dashboards) to sustain 99% documentation accuracy and 98% SLA/TAT adherence. Strong exposure to procurement-adjacent vendor and carrier coordination, DG/IMDG compliance (Class 8 & 9), and EDI data exchange (COPRAR/COARRI).
SAP S/4HANA TM 2020 certified, bringing hands-on ERP/TM system fluency to fulfillment and supply chain planning environments.
Experience
Senior Export Documentation Coordinator at Hapag-Lloyd (2025-12 – Present)
- Prepare and issue draft and final Bills of Lading based on shipping instructions for FCL/LCL export shipments across 800+ transactions monthly, following documented SOPs, reference guides, and country/port regulations to ensure audit-ready compliance.
- Prepare and file export manifests and customs-compliant shipment documentation, coordinating with customs and port authorities to support timely clearance across all outbound cargo.
- Handle import/export activities including data cleaning, shipment schedules, and pre/post-discharge tasks; prepare NOAs and maintain timely responses in generic mailboxes to keep workflows clear across customers and internal teams.
- Investigate and resolve documentation discrepancies (DG declarations, shipper/consignee errors, amendment requests) across Asia-Europe, Middle East, and Indian Subcontinent trade lanes, running error reconciliation reports against deadlines; closed 200+ exceptions monthly within SLA with a zero-incident DG/IMDG record.
- Track documentation accuracy and TAT via weekly Excel KPI dashboards; implemented standardized validation checklists that reduced errors by 15%, sustaining 99% accuracy across all document types.
Sea Freight Operations and DG Analyst at CMA CGM GBSI (2023-03 – 2025-12)
- Managed end-to-end shipment booking creation, amendment, and confirmation for FCL/LCL cargo, coordinating container allocation and space availability with vessel planning teams to meet customer cut-off timelines.
- Processed and validated Bill of Lading issuance, modifications, cancellations, and exception handling under time-critical deadlines, maintaining 99% accuracy across 800+ documents monthly per SOPs and country regulations.
- Validated DG bookings and documentation against IMDG standards, coordinating with vessel planning to confirm hazmat allocation — zero DG incidents across 2.8 years; supported EDI data exchange (COPRAR/COARRI) and booking/inventory reconciliation.
- Investigated and resolved booking and documentation discrepancies with internal and external stakeholders via generic mailboxes, achieving 98% SLA adherence in a fast-paced, multi-shift setting.
Education
B.Sc. in Computer Science – Vikrama Simhapuri University (Krishna Chaitanya Degree College) (2022)

