Kiran Fotydea

Work and learn that contribute best for the growth of the organization by continue developing and sharing my skill ability.

CAFE MANAGER - COCOCART VENTURES PVT LTD

(2025-04)

Directs all daily operations, including managing staff (hiring, training, scheduling), ensuring high customer satisfaction, overseeing food safety and service quality, controlling inventory and costs, and driving profitability.

• Operational Leadership: Overseeing daily front-of-house (service) and back-of-house (kitchen) operations, ensuring smooth workflow, and enforcing health, safety, and sanitation standards.
• Staff Management: Recruiting, onboarding, training, mentoring, and scheduling staff. They also handle performance appraisals, disciplinary actions, and conflict resolution.
• Customer Service: Greeting guests, managing bookings, building relationships, and resolving complaints efficiently to ensure a positive dining experience.
• Financial & Inventory Control: Managing budgets, tracking sales, controlling food and labor costs, and identifying ways to reduce waste. They are also responsible for ordering supplies, maintaining inventory levels, and reviewing financial reports.
• Marketing & Administration: Promoting the restaurant to increase sales, coordinating with vendors, and handling administrative tasks like payroll data and daily reporting.

ASSISTANT STORE MANAGER - STARBUCKS

(2024-01 - 2025-03)

Train, develop and motivate staff to improve performance and meet objectives. Manage and resolve any operational issues or conflicts that may arise during the assigned shift. Monitor inventory levels and order supplies when needed. Collaborate with other supervisors to ensure smooth handovers between shifts

ASSISTANT STORE MANAGER - KFC

(2020-10 - 2023-10)

Managing a team of 10-16 employees, hiring and training staff, overseeing inventory, maintaining strict health and food safety standards, and analyzing financial performance.

MASTER OF SOCIAL WORK - ANNAMALAI UNIVERSITY (2024)

BACHELOR OF COMPUTER APPLICATION - BCA - RABINDRANATH TAGORE UNIVERSITY (2021)

DIPLOMA IN FIRE AND SAFETY - TUV Rheinland NIFE Academy (2018)