Kishan .s

To build a career with a corporate having committed and dedicated people, where I can utilize my technical skills, personal skills and contribute to the growth of an organization and hone my skills in the right direction with continuous learning and growth.

Senior Store Manager at YLG" R&R SALONS PVT LTD (2024-07 – Present)

• Handling over all salon operations.
• Managing Hair and skin operators, by ensuring grooming standards as per sops.
• Team briefing about the sales and majorly focusing on the key services.
• Updating the reports related to the sales on time.
• Target setting and making target to achieve.
• Individual performance counselling.
• Customer satisfaction
• Weekly and monthly audit of service and retail products.
• Following FIFO and FEFO for inventory, Ensuring proper utilization of the products.
• Ensuring Store Hygiene, staff punctuality, Quality service by each and every operator.
• Petty Cash management, banking of sale cash regularly.

Operation Manager at GreenDNA India Pvt Limited (2022-07 – 2024-04)

• PLANNING: Planning and estimating the requirement of stocks to be procured for orders received and yet to receive.
• PROCUREMENT: Placing orders with our vendors and negotiating the prices and getting the goods at correct time
• VENDOR MANAGEMENT: Placing orders for all vendors frequently and making good contact with them.
• QUALITY AND QUANTITY: Grading and In warding stock after checking weight, same will be informed to vendors. Ensuring good premium quality produces will be delivered to customers.
• APP MANAGEMENT: Handling Shopify app to receive orders, cancel orders and for refund process, alongside managing complete company shopping website and app.
• FULFILMENT: Ensuring 100% fulfilment of received orders, and informing the customers in case of any shortage…
• CUSTOMER DELIGHT: Ensuring customers are satisfied by our products and making them super happy by giving proper support pre delivery and post-delivery of orders
• WASTE MANAGEMENT: Purchasing required and needed products, placing right products at right place, following FIFI FEFO to minimize wastage, timely grading and providing offers for non-moving products to reduce wastage.
• MAN POWER MANAGEMENT: Ensuring punctuality of picker and packers and delivery executives, completely utilizing man power for better customer delight.

Shift Incharge at FRAAZO, Fresh VnF Ideas PVT LTD (2021-11 – 2022-06)

• Equipped with handling overall hub operations and supervising 20+ pickers and packers, 40+ Delivery executives
• Standardized SOPs for inward, closing stock, and wastage.
• Achieved PNP productivity by implementing the V2 process in operation.
• Leaded wastage reduction by identifying the various contributors to physical wastage and other wastage.
• Reduced customer complaints by focusing on quality and quantity through various six sigma tools like quality checkpoints and timely wastage posting in the system.
• Handled the entire range of last-mile operations like assigning orders to DAs, achieving OTD, collecting COD, and timely depositions.
• Daily, and weekly reports and roaster preparations

B. Com – Government Arts College, Bengaluru (2018 – 2021)

XII – RNS PU College, Bengaluru (2016 – 2018)

X – St. Philomena's Memorial High School, Bengaluru (2015 – 2016)