Kishan Sethi
Front Office Incharge | Hotel Management Professional
Talent
CuttackMember since October 5, 2026
Front Office OperationsNight AuditFront Desk Executive
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Front Office OperationsNight AuditFront Desk Executive
About
Dedicated and guest-focused Front Office Incharge with 2.6 years of continuous experience at Golden Anchor Pvt Ltd, Dhamara. Seeking a challenging position in hospitality to utilize my skills in front office operations, guest relations and team management to enhance guest satisfaction and organizational growth.
Experience
Front Office Incharge at Golden Anchor Pvt Ltd (2022-04 – Present)
- Managing front office operations: check-in, check-out, room allotment & reservations.
- Handling guest queries, complaints & ensuring excellent guest experience.
- Supervising front office team, preparing duty rosters & training new staff.
- Handling bookings via phone, walk-in & online portals (MakeMyTrip, Booking.com).
- Operating Hotel PMS, billing, cash handling & daily night audit reports.
- Coordinating with Housekeeping, F&B & Maintenance departments.
- Maintaining guest feedback and managing VIP guest handling.
Education
Matric – BSE, Odisha (2018)
+2 – C.H.S.E., Odisha (2020)
Diploma – SCTE & VT, Odisha (2024)
Skills
Front Office InchargeHotel Management Professional
