Kishor Bhatt

Customer-focused operations professional with 10+ years of experience in pharmaceutical manufacturing, warehouse, logistics and supply-chain operations. Experienced in coordinating with customers/internal stakeholders, handling queries and operational issues, tracking orders and dispatches, maintaining accurate records, and ensuring timely resolution through close coordination with Production, QA, Purchase, Supply Chain and transport partners. Strong communication, documentation, problem-solving and data-handling skills with Advanced Microsoft Excel, Power BI, Power Query and ERP-based systems.

Seeking to apply this operational and coordination experience in a Customer Service Representative role.

Senior Executive – Warehouse & Logistics Operations at Plenteous Pharmaceuticals Ltd. (2015-10 – 2026-05)

• Coordinated day-to-day communication between Warehouse, Production, QA, Purchase, Supply Chain and transport partners to ensure timely material movement and issue resolution.
• Managed inward, outward and dispatch activities, including status tracking, documentation and coordination for finished goods and raw materials.
• Handled operational queries and follow-ups related to stock availability, dispatch schedules, material movement and documentation.
• Maintained accurate ERP transactions, GRN records, stock reconciliation and inventory documentation.
• Prepared daily, weekly and monthly MIS reports, stock reports and dispatch reports using Advanced Excel and other reporting tools.
• Coordinated with transport vendors for scheduling, timely movement and delivery-related follow-up.
• Supported audits and ensured documentation and processes were maintained according to SOPs and compliance requirements.
• Used FIFO/FEFO practices and inventory analysis to support accurate and timely material availability.

Bachelor of Arts in General – Uttarakhand Open University

Intermediate

High School