Kislay Kumar
Quality Analyst
Hire this person
Send a job offer directly to this candidate
About
I am a post-graduate in Computer Applications and an Enthusiastic, Results-oriented Quality Analyst with over 2.5 years expertise in a fast paced SaaS start-up with quick application development life cycles. Achieved company-leading improvement metrics (99.95%) based on quality assurance scorecard, and helped reduce customer support workload by 35%.
Experience
I am a post-graduate in Computer Applications and an Enthusiastic, Results-oriented Quality Analyst with over 2.5 years expertise in a fast paced SaaS start-up with quick application development life cycles. Achieved company-leading improvement metrics (99.95%) based on quality assurance scorecard, and helped reduce customer support workload by 35%.
Education
Masters of Computer Applications (2021-2023)
