Quality Analyst
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I am a post-graduate in Computer Applications and an Enthusiastic, Results-oriented Quality Analyst with over 2.5 years expertise in a fast paced SaaS start-up with quick application development life cycles. Achieved company-leading improvement metrics (99.95%) based on quality assurance scorecard, and helped reduce customer support workload by 35%.
I am a post-graduate in Computer Applications and an Enthusiastic, Results-oriented Quality Analyst with over 2.5 years expertise in a fast paced SaaS start-up with quick application development life cycles. Achieved company-leading improvement metrics (99.95%) based on quality assurance scorecard, and helped reduce customer support workload by 35%.
Masters of Computer Applications (2021-2023)
