Km Jha

Store and Operations professional with experience in store operations, inventory control, material management, goods receipt, GRN processing, PO coordination, stock reconciliation, vendor coordination and backend operations. Experienced in coordinating with procurement teams and internal stakeholders to ensure timely material availability and smooth day-to-day operations. Working knowledge of SAP and MS Excel, with strong documentation, record management, professional email communication, SOP compliance and audit support skills.

Additional experience in restaurant operations, team management, vendor coordination, customer service and bulk/event operations.

Store Executive - Compass Group at Bank of America – GIFT City - GIFT City

(2024-01)

• Manage end-to-end store operations, inventory control, material management and backend store activities.
• Handle goods receipt, GRN processing, PO coordination, stock reconciliation and inventory management using SAP and MS Excel.
• Coordinate with vendors, procurement teams and internal stakeholders to ensure timely material availability and uninterrupted operations.
• Maintain accurate store documentation, records and operational reports while supporting SOP, compliance and audit requirements.
• Manage professional email communication and follow-ups with vendors and internal stakeholders for material and operational coordination.
• Support smooth day-to-day store execution through systematic stock monitoring, documentation and coordination.

Restaurant Manager - Wagma's Garden Restaurant, Dehradun - Dehradun

(2019-01 - 2024-12)

• Managed daily restaurant operations, staff coordination, inventory, vendor coordination and customer service.
• Ensured compliance with food safety and operational standards while maintaining smooth service operations.
• Managed corporate events, housing society functions, university collaborations and bulk catering orders.
• Handled client relationship management, business communication and order coordination, contributing to business conversion and revenue growth.
• Coordinated teams, vendors and customers to maintain service quality and operational efficiency.

B.A. - Economics - LNMU, Darbhanga, Bihar

I.Com - MLSM College, Darbhanga, Bihar

Matriculation - BSEB, Patna