Technical support engineer
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Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...) @@2. Installing & configuring computer systems @@3. Diagnose hardware & Networking faults @@4.
Configuring & maintaining Outlook @@5. Troubleshooting & providing resolution to problems @@6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts @@8.
Knowledge of Crimping & Punching @@9.
Server @@10.
Support @@11.
Back up @@12. Daily, weekly & Monthly Back up @@13. Ability to handle clients professionally during all interfaces @@14. Log & keep records of Customer queries @@15. Log calls with Service providers @@16.
Reports @@Software skills @@1.Windows operating system (server/desktop) @@2.mail applications @@3.Firewall & router commands. @@4.Antivirus setup @@5. MSoffice 365 and Teams setup and troubleshooitng @@Soft Skills Client Interaction Good Communication skills Dressing etiquettes Proper followups and maintaining upto date reports@
1.Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)
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11.
16.
1.Windows operating system (server/desktop)
2.mail applications
3.Firewall & router commands.
4.Antivirus setup
Soft Skills Client Interaction Good Communication skills Dressing etiquettes Proper followups and maintaining upto date reports
Diploma in Computer Science and Engineering
